“My regular visits to the Starbucks on California and Loveridge in Pittsburg have left me with a blend of impressions, and it's only fair to acknowledge the positive aspects alongside some challenges.Firstly, the staff at this Starbucks location deserve commendation for their consistently good service. The baristas are friendly, attentive, and always ready with a smile, creating a welcoming atmosphere for customers. Despite the occasional hiccups in my orders, the staff's professionalism and willingness to address concerns have been noteworthy. They've gone the extra mile to rectify mistakes promptly, demonstrating a commitment to customer satisfaction.The convenience of the mobile app for ordering and pickup is undoubtedly a highlight. It saves time and adds a layer of efficiency to the whole process. However, my ongoing issue lies in the accuracy of the orders fulfilled. On multiple occasions, I've found discrepancies between what I ordered through the app and what was available upon pickup. An example would be the recent incident with an everything bagel, where I received a plain one instead.While this may seem like a minor detail to some, for me, a seamless and accurate order process is an essential part of the overall Starbucks experience. It's about reliability and trust in the system. I appreciate the efforts of the staff to address these concerns when raised, but there seems to be room for improvement in ensuring that orders placed through the app are consistently fulfilled as intended.In conclusion, the Starbucks on California and Loveridge offers a pleasant ambiance, friendly service, and the convenience of mobile ordering. However, enhancing the accuracy of orders would significantly elevate the overall customer experience and make this Starbucks location a go-to spot for a consistently reliable coffee break.“
“Whoever the lady was working August 3 2023 at about 1:30 PM. Give her a raise or a promotion !! she was so kind and patient with me. She wanted to make sure I left satisfied I appreciate people like her! She was really really kind and sweet ❣️“
“I mobile ordered at this location. The manager said they were running 15 behind on drinks. They were slammed in there with orders. The manager was firendly and very apologetic. He then walked around and gave everyone waiting $4 couple for our next drinks for the inconvenience. I thought that was so thoughtful. Stuff happens sometimes and this was definitely not needed but he did anyways. He handled angry customers well and made sure he always had a smile on his face. I wanted to make sure he was acknowledged for his composer and professionalism. 100% would recommend. Drink and food was also great!“
“I love the Carmel ribbon crunches lately most Starbucks service reps have been a little on the rude side. The last 3 times I went I literally stood at the counter for 10+ min before anybody even acknowledged me and there were no customers in line so it's not like they were super “