“I want to commend Janet on her great customer service. As the line started to back up she apologized multiple times and said someone would be with us shortly. Such a simple yet effective gesture but one that shows that they truly care! I don't understand why this isn't part of everyone's customer service training. It really shortens the perceived wait time. Janet, if you read this I want you to know that your customer care did not go unnoticed or under appreciated!!Jeff S.Walnut Creek, CA“
“The only Starbucks that I've found that actually has mugs available! Although now I can see why they generally don't advertise it, lol. But that's ok, I don't think anyone comes to Starbucks for their artisnal abilities. The coffee tasted just like it always does (but slightly better because it was in a mug).“