Carl's Jr in Vista

“I had an exceptional experience at Carl’s Jr. during my recent drive-thru visit, and I want to give a special shoutout to Reyna for her outstanding customer service. The AI drive-thru system initially began taking my order, but Reyna took the time to step in, override it, and personally assist me instead.

She was incredibly friendly, patient, and helpful throughout the entire process. I had a question regarding the 9-piece Chicken Stars, and she clearly explained my options and even let me know I could upgrade them to a 20-piece. That extra effort to make sure I understood my choices really made a difference and helped me decide on what would work best for me.

It’s not often you encounter someone who takes that extra step to ensure a customer feels heard and taken care of, especially in a drive-thru setting. Reyna’s professionalism and kindness did not go unnoticed, and thanks to her excellent service, I’ll definitely be returning. Carl’s Jr. is lucky to have someone like Reyna on their team! - Jesus Linares“

“Im Gonna Be Honest I Gave Up On Hopeing for Decent customer service A few years ago because its Literally Almost Non existent.. But Then I Stopped By This Carls Junior And, Had A Delicious Chicken Whopper, but i Also Got The Best And Most Professional customer service from Angie she Was Kind And Upspoken when I Couldnt decide she made suggestions and Over All My Entire meal/stay was amazing thanks To Her! (& cooks) but my Enjoyment tonight is Owed To Her! Thanks Again Angie!“