“They were out of turnovers but was very nice about and offered something else in exchange for what I had preordered on line to pick up. They quickly dropped some Mac and cheese bites in place of my turnover and they offer my husband half price on the milkshake for our trouble. Very nice caring and kind staff. And they appreciate their customers“
“I have spent all day today at emergency room , I was exhausted and starving, decided to go to Arby’s and this one was the closest…. And I am glad it is!Young African American guy running the drive through and cash register made my day. He had a smile ,was very polite, and just genuinely was an example of what service industry should look like. Y’all better keep this kid happy , that one is a money maker. Good job, keep it up young man!“
“Food was good, as expected. The reason for the 5 stars is the customer service! The 2 gentleman in the drive thru tonight had amazing customer service. Name on the receipt says Aceyian, I did not get a look at their name tags. Way to go guys! It's rare these days that you go through the drive thru anywhere and have such friendly service.“
“Food was very good as usual. But I would like to talk about the service. The older woman working tonight, March 22, 2024 around 8 PM was by far the most wonderful, polite lady I have ever seen working in fast food. It is very refreshing to see somebody, so polite, courteous, and up selling. Her enthusiastic personality really made my night better. I wish I would have caught her name, but I did not. That woman deserves a raise. You do not find people in fast food with that kind of personality anymore. Thank you and I will definitely return because of her. again, older lady with glasses, slim, white. Thank you!!!“