Chick-fil-A
$ • Fast Food
Hours:
21607 E Quincy Ave, Aurora
(303) 879-4619
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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This place is very slow. They are also doing a hidden public improvement fee to pay for their new building! They don't show you that until after you pay on the app.
When asked, they claim it's the "developer" of the property charging it, which can only be CFA. McD/Walmart do not charge this fee, and they are in the same shopping center.
Pay for your own building!
Oh my goodness. You guys ROCK!!!! So polite!!!! Thank you for the food and a positive customer service experience ❤️ 5 stars ⭐️ ⭐️⭐️⭐️⭐️💫
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
Chick-fil-A is a restaurant known for its consistently good food, friendly staff, and fast service. The new location is quick and smart with its two drive-thru lanes, one for ordering and one dedicated to mobile orders for quicker pickup. The line generally moves quick. While the food is consistently delicious, some customers wish for well-done fries.
The service experience can vary. Many staff members handle issues well, apologizing and working hard to resolve problems when mobile orders do not show up immediately, demonstrating excellent customer care. However, the service has seemed not too good lately for some, with instances of customers being completely ignored while waiting at the mobile order spot, even after giving their name. Some training leaves a bit to be desired, with a perceived lack of problem-solving skills occasionally.
A significant drawback for this location is the parking lot and building layout, which is not the most mobility-friendly. The most direct path from the parking lot to the front door is not wheelchair accessible, requiring navigation across rocks. The accessible entrance is at the back of the building, meaning extra navigation to reach the main entrance. Despite these issues, the core offering remains great food and often commendable staff service.