Customers` Favorites
Customers` Favorites
“Very nice customer service. The lady's was very kind as well as the young guy. This the second time I vist this store in a week.“
Customers` Favorites
“Kate did such a wonderful job on our wedding desserts, luckily we still have some left to enjoy over the next few days. The setup looked great and everything was so delicious.“
Customers` Favorites
“Coming from a gringo, this place is amazing. Don't get intimidated if you don't speak Spanish, they've been helpful every time. Also, you can order ahead, which I just found out, so if you need some bolillos before a big holiday, put in an order. I moved here from El Paso, TX, and their sweet bread is on par with anything I had from down there.“
Customers` Favorites
“Posh Cakes baked 10 assorted pies for our wedding in Parker, instead of a cake, and it was a huge hit! Their team was easy to work with and the desserts were very well received. The entire bakery smelled fantastic, and everything in the cases also looked delicious. We bought a blueberry lemon loaf on the spot when picking up the pies, and it was SO GOOD. I'm bummed I live 45 minutes away, but I'll be back.“
Customers` Favorites
“They do an incredible job they are so fast they work with all of your designs. They have the best prices and they taste so good. We use them for every single one of our events!! We just ordered a King Kong / Godzilla cookie and I couldn’t have asked for anything better. It is so good!!“
“Kristin did an amazing job for our son’s baptism! She made the best cake pops! They tasted so good and were so beautifully presented. Everyone loved them!! The sugar cookies were also really good and very well made! We can’t wait for our next event to work with her again for future parties and gatherings, her work is excellent and highly recommended!!“
Customers` Favorites
“Arrived around 1:45pm on Friday so it wasn't too busy or loud, but there were less bakery selections due to our timing. I got and Jasmine Green tea and the chicken salad protein plate. Tarragon spice in chicken salad was very good. I was a little disappointed in the small portion of chicken. Nice quality of tomato, avocado and greens. I also bought the apple pie, good flavor a bit expensive at $9 but I got to take it home for a few portions. Nice environment. Pleasant visit.“
Customers` Favorites
“I ordered a custom cake for my husband's birthday party and it was a big hit--it was beautifully decorated and, most importantly, delicious! Everything from ordering, confirming details, getting a quote, invoicing, and delivery was seamless and well communicated; thank you for helping make our party a success!“
Customers` Favorites
“awesome ice cream. awesome staff“
Customers` Favorites
“The Best Ice Cream Experience in Town, Made Perfect by Lailee!⭐⭐⭐⭐⭐
If you're looking for more than just ice cream, you have to visit the Cold Stone Creamery at Hampden. This place is absolutely amazing, but what truly makes it a five-star destination is the incredible service from one employee in particular: Lailee.
From the moment you walk in, Lailee greets you with the warmest, most genuine smile. She is so helpful and patient, whether you're a Cold Stone veteran or a first-timer overwhelmed by the delicious choices. Her positive energy is contagious and turns a simple ice cream run into a delightful event.
We make a point to come every Thursday for the fantastic $1.50 deal, and seeing Lailee's friendly face has become a cherished part of our weekly routine. She remembers us, always says hello, and makes us feel so welcome. It’s clear she doesn’t just do this for us; she has a wonderful way of making every single customer feel special.
The ice cream itself is, of course, fantastic—creamy, fresh, and mixed with your favorite toppings on a frozen stone. But it’s team members like Lailee who build customer loyalty and create a community feel. She is a true asset to this location, and her outstanding customer service and kind personality absolutely deserve recognition (and a raise!).
Do yourself a favor: come for the incredible ice cream, but you'll stay for the unforgettable service provided by Lailee. This is how every customer experience should be!“
Customers` Favorites
“My wife placed a large order with company at the house. It was delivered by DoorDash or Uber Eats. Not sure but both companies are worthless. We only received a tenth of the order. After contacting Cold Stone, and with no help from the worthless delivery company, Ben (General Manager) delivered the rest of our order. Thank you Ben for going above what you did. My wife and I greatly appreciate the added service.“
Customers` Favorites
“i was pleasantly surprised with this cold stone! we went on saturday 10/25 evening, and it was pretty busy with only 2 young guys working but they were so nice and kept the energy high and had amazing customer service! ice cream great as always“
Customers` Favorites
“Cold stone creamery is delicious. I recommend joining their rewards program so you can earn perks such as a buy one get one free on your birthday. While I have not tried other flavors, I did enjoy the apple pie creation. The staff were friendly, parking is easy and I will definitely return.“
Customers` Favorites
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“Awesome service tonight from the 2 young girls working in the front!!You want to know the absolutely best ice cream?!?!?! Get the strawberry blonde but instead with banana ice cream and add yellow cake!! The best thing ever you will not be disappointed ;)“