“Just stopped by this Dunkin for the first time, close to them closing, and the service that we received was AMAZING. Lately the customer service has been awful (from other locations) and two AMAZING women helped us through the drive-thru. Its experiences like these that make someone’s day. I appreciated that so much! Thanks ladies!!!!“
“This morning my mother and I went through the drive through at this Bloomfield, CT Dunkin Donuts on Park Avenue. We live in Simsbury where both Dunkin Donuts franchises we used to frequent have become poorly managed with several workers that lack the basic competence to work at these establishments. No safety precautions, poor service and failure to take correct order at the Simsbury locations.Sharilee, Mya, Rashael and Mickesha deserve this great review for this Bloomfield location because of work ethic and taking proper Covid precautions by wearing masks. Both my mother and I are part of the more vulnerable population due to age and an underlying condition.The coffee is well made and the donuts fresh. Ownership and management you should be applauded. Please take note of these workers mentioned and their contributions to a safe and hospitable environment. They deserve recognition. Look forward to seeing you several times a week.Sincerely,Venturecap“
“Location is convenient, but from my experience, it is not on par with other Dunkin’s in Hartford area. Multiple times missed items, wrong items … Almost everything I get here comes out fresh, and the employees are generally friendly … still, not as good service as the Dunkin on 760 Park or Blue Hills… I also think it’s funny that they built a drive-thru only restaurant across from where they’re also building a low income apartment complex (where many tenants will not have cars), but that doesn’t really have to do with Dunkin.“
“I had an amazing experience at Dunkin! The food is fast, delicious, and always fresh. The staff is incredibly friendly, professional, and welcoming, making every visit enjoyable. Their prices are very reasonable, and the restaurant itself is spotless and well-organized inside.
But what truly impressed me was their kindness toward truck drivers. When I asked if I could park my truck in their lot for a rest until the early morning, they immediately said yes without hesitation. It’s rare to find a place that genuinely appreciates the hard work of truck drivers, and this simple gesture meant a lot to me.
Because of this wonderful experience, I will recommend Dunkin to all my friends so they can also enjoy the delicious food and outstanding service. Congratulations, Dunkin—you just earned free advertising from my company! May God bless you all!👍👍“