“I work over by the mall so I often stop in here before my shifts. I place mobile orders and they’re always ready by the time I come in. But if they’re out of something then I interact with the staff, and that’s why I’m leaving this review. ALL STAFF are fast to help me, they’re ALL friendly, and energetic when im half awake and half coherent. Even though I live in Hartford, this is my new go to Dunkin for whenever I need a boost of energy before work. Going here is the best part of my morning, lol. I’ll never have to worry about running late to work because everything here is so in and out and that’s what keeps me coming back.
To everyone else, stop giving attitudes to them. They’re great at their job.“
“The staff provided outstanding customer service during my visit. They were friendly, welcoming, and maintained a positive attitude even during a busy rush. My order was prepared quickly and accurately, and the team worked efficiently while keeping the store clean and organized. I especially appreciated how attentive and professional the employees were, making me feel valued as a customer. Their teamwork and dedication created an excellent experience, and they deserve recognition for their hard work. My weekly morning crew YOU ROCK! 💜“
“Fast service. Coffee was made to perfection, gave me crispy hash browns and my wrap was hot. Haven’t had dunkin hit like that in a long time! It’s a little out of the way from home but I think I found my new Dunkin whenever I’m in the area. The girl at the drive through was nice too,“
“It's your typical dunkin. Not impressed with the food or coffee. The coffee has caught up to starbucks in price but not quality. This isn't specific to this location, it is all dunkin donuts. This location had average service time and didn't mess up my order so considering all dunkin visits I've had recently, this was one of the better ones“
“I want to take a moment to recognize Julis, who was working during our visit to Dunkin. We placed a fairly large order, and from start to finish he was incredibly friendly, respectful, and efficient.
I was a little disappointed that there wasn’t honey available for my tea (side note: if tea is sold, honey on the side would be amazing 😊), but Julis handled everything with such a positive attitude that it honestly lifted my mood. He made the experience enjoyable, moved quickly, and treated us with genuine kindness.
Customer service like his makes a real difference. Julis is an asset to your team, and he truly deserves recognition, a raise, and consideration for promotion. Employees like him are the reason customers come back.“
“The young lady with blonde hair -
The absolute sweetest. So kind, professional and has amazing customer service. She truly made my day, had a smile and a great attitude.
I don’t normally leave any reviews for literally anything but she truly stood out and needs to know that her kindness really shows and her customer service was absolutely fantastic!!“
“I go in sometime but other time when I go is through the drive thru and friendly and they make my coffee just how I ask which I appreciate
Parking: When it comes to parking it depends where you go but the ones I go to their alot of parking“
“I had a difficult experience today during rush. An employee was rude and disrespectful on drive-thru, but the manager was willing to listen to me, didn't charge me because of the experience, and I think, given the big picture, I will definitely be back. Thank you.“
“I goout of my way to this Dunkin specifically whenever I'm having a rough day. Everytime I've gone the workers are extremely friendly and nice and always make me feel better. I appreciate then so much and the drinks are great too! 🩷“