Subway in Rocky Hill

“Best Subway around. They made a mistake and charged me for a wrap instead of a protein snack wrap. Made it more than right, left me a hand written note apologizing. Service standard exceptional, food was great, and most importantly, a management team that cares about its customers.“

“I was in a few weeks ago and the only reason why I’m giving it an overall 5 star rating is because of the employee that was there I believe his name was Mike. For starters everything was spotless, on the outside not so much the building needs a lot of work! But Mike, He was very personable. As soon as I walked in he put a smile on my face. Why? He greeted me very enthusiastically and didn’t give me the cold shoulder of just a simple “Hi” like the other ones that work there. He even asked me how my day was going, in today’s world where ever you go people have such a sour attitude. We need more people like Mike in the world. I haven’t been to this subway in a while but I will definitely be coming back when Mike is there. Whoever the owners are, Mike is a keeper, great customer service. (Side note: sorry if I got your name wrong)“