McDonald's

McDonald's at an outdoor mall location is clean and cozy, with a spotless bathroom. Despite being very busy, the wait is reasonable and the staff works efficiently. The limited space can make it a bit tight, especially for those who order on the app. They offer touchscreen ordering kiosks and the food always tastes good. The high-pitch sounds of the food alarms can be distracting, though. The Southbury location provides exceptional service, with a warm welcome and genuine hospitality. Manager Karla and worker Edd stood out for their friendly and accommodating service. The restaurant is clean and well-maintained, with prompt service and delicious food. Karla's dedication to customer satisfaction shines through, making the visit enjoyable.