“The customer service here can be hit or miss but they make the effort to rectify things! At the time, I wasn't compensated for an order even with proof of purchase when an item is / was unavailable.Those that work there are great people and I enjoy the food there. Maybe some aren't fully up to speed, and the store / region reached out to me to rectify things after this review - which tells me this review needs a proper update and future consideration.Old Review: Ordered two shakes but the machine was broken on 3/10/24. Was told to COME BACK WITH THE RECEIPT and I would be taken care of who I believe is a shift manager (has tattoos, lighter hair older). The other manager who was here said nothing could be done and she needed writing on the receipt. I’ve never heard of this being a thing in McDonalds having worked there myself when I was younger. On top of that, an other customer came up and needed an item fixed - he had a receipt for his sandwich and the manager promptly took the sandwich back and it’s being remade for him with no need for writing.“
“I needed to post this review. I always choose this location in my ride and i need to finally give appreciation.Out of the 4 McDonalds in my travels i try to make a point to choose this one if i can fit it in. The leader on duty when i typically go is Princess (she said thats her name so well go with that) she is amazing! She knows my order and customizes it exactly the same each time and makes it really well. Ive also seen her instruct the others on using the register to sub certain things when needed. She is a very valuable worker who seems to actually care how the location performs.The foods good, prepared as it should be, instructions are followed. The location is good because its right in Walmart but im honestly not sure if i structure my McDonalds visits around Walmart or my Walmart visits among THIS McDonalds. Its just dependable.“