Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
354 Saw Mill Rd, West Haven
(203) 931-6157
Customers' Favorites
Chipotle Mexican Grill Reviews
There were 2 worker’s. Went there around 3:40pm. One was one putting together orders. It was slow and they had no gloves. The guy who seemed to be the manager and who was on the line making orders was kind and speaking Spanish to the customers before us, but when he served us his whole mood changed. He had an attitude and got mad that I was getting 2 bowls, that I wanted bean and that i was determining what I wanted. He seemed frustrated and condescending telling us that their...read full review
Constantly messing up orders, not putting everything in a burrito bowl, forgetting the chicken is ridiculous.The rice is often dried and old like it's been left out, and the fajita veggies have been served to me completely raw. Raw onion and peppers are awful, just lack of quality control.Customer service response is abysmally, little to no care or contact. Trying to get an order corrected will send you down a rabbit hole of robot voices.Just go to Moe's on post road and skip...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Today was the worst experience I have ever had at a Chipotle restaurant in West. Haven Connecticut? I do not recommend this restaurant to anyone who would like to order Chipotle. The customer service is horrible.From the manager on down to the staff. The gentleman who was waiting on us who prepared our bowls. In a tortilla, he was awesome. But the manager, the cashier and everyone else was totally unfriendly. They tried to charge me extra for one portion, they tried to charge...read full review