Chick-fil-A in Washington

“Good place to get a quick bite to eat before going to see a show at Capital One. Be aware that table space inside is limited, so you may have to wait to sit down or find somewhere else to take your food. This location is heavily oriented to takeout/Doordash. That being said there are some places to sit and they have restrooms available inside.“

“I was one of the first to be in the drive thru line yesterday. I was unsure of what I wanted to get I asked the staff to recommend an item and she was the sweetest. With no hesitation she helped me choose and it was really good. Normally people are rude in the morning but she was very kind. I normally don’t stop at this location but I will moving forward thank you Pari. It’s the little things that get us through the day“

“Great chick fil a! Curbside took a little longer than expected, but they were very informative of why and even made up for it with a complimentary meal card. The inside is also a unique layout that I really enjoy. The food was fresh and amazing. Thank you guys!

Wheelchair accessibility: Long ramp leading inside, not very steep. Very accommodating.“

“The only thing I was a little bit taken aback by was finding a way into the building where Chick-fil-A is located.. It was the 4th of July holiday weekend and not many spots were open. Even Chick-fil-A closed early. I headed over from Georgetown University Hospital. The main doors were locked. Ugh. Anyway, all was well after I made my way into the building! I was happy Chick-fil-A was open, as the grab-and-go, options just weren't cutting it.“

“You have to manage your expectations for Union Station in general. I wish it was more obvious that this location was an express with different menu options. With that said Ms. Debbie is a breath of fresh air. A “Welcome”, “Good Morning” and a smiling face really go a long way and after an early morning hour plus commute in to DC, her warmth is very refreshing and appreciated. She also made sure everything was running smoothly behind her and in the kitchen all while being on a register.“

“I really like this place. The food is fresh and the potatoes have a unique flavor. I love Polynesian sauce. Everything is very rich.
The service is fast, even if you see a line to take your food in the car it won't take too long waiting, this moves quickly and you can enjoy some good real Nuggets or whatever you want.“

“I just want to make a review because I ordered from the late last night someone picked it up my food was cold I called and the replaced it hassle free and gave me a choice of something else on them. No place is perfect but to fix the mistake and not have to fight with someone to do so is high customer service thanks for y’all great service and it’s very rare for my food not to be fresh so I’m blame it on being almost 10 at closing💜“

“Every morning I stop pass this store for breakfast before heading into work. I’ve been doing it for the last 6-7 months. I normally pick up my order, receiving no words (I.e., good morning, hello, how can I help you) and sometimes the workers have their back to the customers in the pick up location. How it takes two people to open a bag and stuff it with one order is beyond me. But whatever. Today, the associate Bladimir greeted me, gracefully handed me my food & drink, instead of placing it in the counter top nearest them w/o a slide order, and even sent me off with a “thank you, you have a blessed morning”. That was enough to start a day on an awesome note. I totally appreciate him, I feel like my chicken biscuit may taste better. lol“

“Hello there, hope this helps in the future. I noticed the Drive-thru line was building up so with breakfast time nearly ending I parked my truck to walk up and order. There wasn’t many people in line, it took over 10 minutes for the FOUR things I ordered, my drink came out mostly immediate so I was fine waiting. The only problem I had with the “wait” is that everything felt catered to the “Pick-up” orders, as they came & went. I am glad I got to enjoy breakfast, just thought this Maryland Ave location would be better with the service of all customers not some.“

“I used to avoid this location due to past experiences, but Ruth completely changed that. Her professionalism, sense of urgency, and genuine willingness to assist made a noticeable difference. The entire operation runs more smoothly and efficiently when she’s on shift, compared to days when she isn’t… things tend to move much slower without her. If she isn’t already a manager, she absolutely should be. As a company executive who deeply values excellent customer service, I can confidently say Ruth is doing an outstanding job and deserves recognition for it.“