Steak 'n Shake
$ • Burgers, Fast FoodAbout Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Share your opinion about Steak 'n Shake
You close at 10:00 P.M., but your guy tells me I have to get my food to-go at 9:15 P.M. despite others ordering inside without incident.
Your manager gives me resistance when I want a refund and tries to cop an attitude.
This level of service is unacceptable.
Food was excellent. Service was fast. Overall great experience. Thank you Steak 'n Shake for using beef tallow again.
Great food, great service and a very clean and bright atmosphere. And honestly with the tallow switch everything tastes better. I had the onion rings and I haven't had better anywhere.
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
Steak 'n Shake is a popular restaurant known for its real burgers, fries, onion rings, and shakes. The reviews suggest that the food is generally good, with some even claiming it's better than McDonald's. Recently, the restaurant has shown improvement. The staff is now incredibly efficient, kind, and the overall experience is better compared to just a year ago, making it a favorite lunch spot again.
Some customers have previously experienced issues with the quality of the food and the level of service, such as a sloppy burger and undercooked onion rings. However, management is now noted to be pleasant and responsive, addressing issues like problems with the kiosk. The interaction between customers and management has been praised, especially since the manager is also the owner.
Customers have enjoyed meals like the garlic burger and fries, which come out fast and hot. The staff continues to receive compliments for being friendly and maintaining clean tables. While some have mentioned the limited soda machine, the reasons for its installation make sense from a business perspective. Overall, this location has become a preferred choice for many, thanks to its exceptional service and hospitality.