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“I ordered a watermelon Energy drink and drank probably 30% of it before I figured out I didn’t like it so I came back to get a new drink (I figured it wasn’t their fault. I chose something I didn’t like, but it was surprised there wasn’t any offer to remake a different drink, although again it’s not their fault I’m sure they have policies on what they can refund customers). I asked them to strain the Matcha since it’s light ice, but I didn’t want a lot of foam and the Matcha I ordered (the second drink) came out better than perfect (idk what they did). $10 later I’m happy so I can’t be completely annoyed lol. Everything else was fine enough.“
“It's a great place to study if you like studying. Usually pretty empty, so you have a lot of options on where to sit and there are a ton of outlets if you need to charge your devices.
For donuts, they are good, nothing stood out as extremely good or bad.
For coffee... I'd suggest avoiding it. Tastes like diluted coffee beans, and there are just way better options around.“
“I visit this Dunkin’ at least three or four times a week, and Sarah consistently provides amazing customer service! Every time she answers the drive-through, she is cheerful, joyful, and has such positive energy. You can genuinely tell that she cares about her job and the customers she serves.
Although the food is not always prepared correctly, anytime I have an issue, Sarah is always willing to make it right, even if I don’t mention it until the next time I visit. She is kind, understanding, and never makes me feel like I am being a bother. Her friendly attitude and willingness to help are the reasons I continue coming back. Sarah is truly an asset to this location and deserves to be recognized for the wonderful service she provides!“
“This sounds kind of harsh but I have been going to Dunkin for years all across the United States and there has literally always been a stereotype about the coffee being gross and the service being laughable, because it really is true. This is hands down the best dunkin I have EVER been to. I don’t know who is managing this place but as a fellow coffee shop manager, PROPS TO YOU. The girls here are absolutely WONDERFUL. They are kind, they are attentive, they are efficient, they are well versed in what they are doing, and they are cleaned up and look ready to work. I went here yesterday morning, and this morning. Both days they had lines wrapped around the drive through and STILL managed to take my order properly, make my drink exactly how I wanted it, be kind to me, and ALL IN A TIMELY MANNER. Truly outstanding service and product for Dunkin. Had to share.“
“I stopped going to Dunkin a while back after countless times of horrible iced coffees. We Stopped by the location on drew Street on a whim... Let me tell you Antoine made me THE BEST iced coffee, and customer service I have ever received at multiple locations. Will definitely be going back for a delicious coffee and top tier customer service. THANK YOU ANTOINE!“
“The staff is always friendly when I come here. Wish I knew the names of the two people that are always working - the guy is always friendly and the African American girl that was there with the braids today - I love her. I could be having the worst day soon as I come through there she ll put a smile on my face. I always go to Dunkin - very often get bad service or a wrong order - never at this one though.“
“Very friendly and helping staff in the heat of morning rush. For this service I am willing to go another 3 miles and skip another Clearwater location. All stores are busy in the morning but only some can handle the traffic with a smile. Thx!“
“Had to drive around these buildings at least two or three times just to find this Dunkin' Donuts, which was in one of the buildings. All that you could see is the drive-thru window. As with anything, prices are high a medium drink of iced coffee $7. Don't get me wrong, it was good. The crew forgot my napkins forgot straws forgot condiments. I had to ask for everything.“
“I’ve been a frequent traveler at this airport for years! And this is the first time I’ve been served by a young woman of Hispanic descent; both at the register and at the customer service counter; someone who left me truly satisfied with the way she treated me. She told me she was Cuban; she even prepared my drink herself! On this occasion, I give them the highest rating. I’m so glad I came back this time and found someone who really knows how to deal with the public!“
“I go to this location 2 times a day m-f the employees are always very nice and personable. Skye has great customer service skills and always has a smile on his face. Over all I would say almost all of the employees at this location are very friendly.“
“Walked in & immediately greeted by the staff with a good morning & smile on their faces. Tray goes above & beyond to make sure we are back out the door & headed back to work promptly. Working next door to a Dunkin can cause frequent visits but the staff is great at making sure none of the Audibel staff has to wait for our orders. We love our Dunkin family!“
“I just wanted to give a huge shoutout to this Dunkin location! Every time I come here, my drinks are made perfectly and the service is always so friendly. Torsha, Jessica, and Carson are amazing—they’re welcoming, attentive, and consistently make the best drinks. You can tell they genuinely care about their customers and take pride in what they do. Thank you all for always making my day a little better. Keep up the awesome work!“
“I just had to take a moment to recognize these two ladies! There were only two of them working, the line was literally out the door, and yet they handled everything with a smile on their faces. ❤
They were so kind, patient, and welcoming to every customer, even with how incredibly busy they were. They worked together, stayed positive, and somehow managed to get everyone’s orders right!
That kind of customer service deserves to be recognized. It’s easy to be friendly when things are slow, but staying kind and professional when you’re overwhelmed says a lot about the people working there.
I took some photos and videos because I wanted to show just how busy they were while still doing an amazing job. Dunkin’ is lucky to have these two! 🍩☕
Thank you, ladies, for making my visit such a pleasant experience! You both deserve a shoutout and a RAISE!!!🤑“