“Awesome food! Do they have a Chick Fila addiction group and meeting?? Would give 5 Stars BUT between ChickFila AND Walmart parking lot it is an absolute nightmare getting and out !!.UGH!!!Parking: Absolute nightmare trying to get in and out at most hours!!“
“This week, I stopped by the Florida Gulf Coast University’s Cohen Center after a class and ordered some Chick-fil-A. When I got up to the counter, there were a few people ahead of me in line. I thought it would take a while before I would be able to order because in the past when I have gone there, service was slow. Luckily, it did not take long at all and was only about five minutes until I was up. The lady at the counter was very sweet and asked me how I was. She spoke in a pleasant, sweet voice as if she was happy to be doing her job. This is very important for companies and employees to have. Customers always want the best experience while getting food, staying at a hotel, or at any hospitality venue. It is reported that customers love to ramble about Chick-fil-A's overall cleanliness, quick, convenient service, and hardworking employees (Taylor, 2018). Once I ordered a spicy chicken sandwich meal, it was only about a minute until another employee gave me my food and drink. I love Chick-fil-A so much and was very happy with my experience at FGCU. I do not have it that often, but every time I do, I hope my service experience and food taste delicious. Chick-fil-A always seems to satisfy my hunger and makes me keep wanting to come back for more.“
“Even though the Chick-fil-A was busy when visiting, they got our order right, the kids had a blast playing in the play area, and the food was delicious!They kept the drive-thru moving at a quick pace as well. They definitely have a great rhythm down, keeping things clean, while delivering excellent service.Kid-friendliness: Playground area is available and clean“
“Chick-fil-A is the ONLY fast food restaurant that actually nails every aspect of the process- excellent food, fast (like under 5 minutes fast), fresh, polite, respectful, and efficient service, and an owner who clearly takes pride in his establishment. You can tell because he was out there directing the massive lines of people waiting and making sure everyone was taken care of as we zipped in and out of that massive line- in less than 5 minutes! Way to go- you're doing everything right!“