Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
72 ratings
Share your opinion about Chipotle Mexican Grill
Great bowl of food.
While I usually get food from this location and go home, the customer service I received today was so spectacular that I wanted to leave a review!
I ordered a burrito with white rice, black beans, chicken, sour cream, cheese, and lettuce and my server was Marissa/Marisa. She was very attentive with my and my sisters order, let us know about the new products they served, and was very kind while doing her job. Shout-out to Marissa/Marisa for the top-tier customer service...read full review
I ordered a burrito with white rice, black beans, chicken, sour cream, cheese, and lettuce and my server was Marissa/Marisa. She was very attentive with my and my sisters order, let us know about the new products they served, and was very kind while doing her job. Shout-out to Marissa/Marisa for the top-tier customer service...read full review
You never know what kind of day your client is having. After a stressful work day, the manager Cece and her infectious personality put a smile on my face. She truly made my DAY! This kind of service makes people want to come back. She truly took care of me and my concern with the app not allowing me the free chips although there was an item $5 and more in the bag! She’s a gem and a blessing to have working there honestly!
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill has received mixed feedback from customers. Many praise the spectacular customer service, with attentive and kind workers who make people want to come back. One customer ordered a burrito with white rice, black beans, chicken, sour cream, cheese, and lettuce and noted the server was very attentive. A manager with an infectious personality put a smile on a customer's face after a stressful work day and took care of a concern with the app not allowing free chips although there was an item $5 and more in the bag. Another customer used the app for pickup twice with no problems, though noted the chips can be a little stale and the dip a little watery. One customer only orders through uber eats and the food is always good, with a 1 year old loving the big Burritos. However, one customer thought the food was mediocre and fair, though the service is fast. Another visited during the lunch rush and had a good experience, finding the place very clean, everything in stock, and the workers especially friendly and helpful. The chicken & rice bowl was perfect, but the queso was super watery. The chips were very good. A tip was shared: for in-store mobile orders, ask the cashier to grab it from the back, or pick up in the drive thru instead.