Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
4495 Roosevelt Blvd #613, Jacksonville
(904) 518-3357
About Cold Stone Creamery
Customers' Favorites
Cold Stone Creamery Reviews
Ratings
Hours
Monday | 11AM - 9:30PM |
Tuesday | 11AM - 9:30PM |
Wednesday | 11AM - 9:30PM |
Thursday | 11AM - 9:30PM |
Friday | 11AM - 10PM |
Saturday | 11AM - 10PM |
Sunday | 11AM - 9:30PM |
Cold Stone Creamery offers delicious ice cream with excellent customer service. The ice cream flavor and firmness are perfect, and the toppings are fresh. The staff is friendly, helpful, and goes above and beyond to provide awesome service. Customers love the many options, whether choosing from the menu or making their own ice cream, like the popular cookies and cream ice cream cake.
Despite some challenges with efficiency and parking due to the busy shopping center, the staff keeps the line moving even when short-staffed. The store is super clean, and the ice cream provides a "serotonin hit" that customers enjoy. Customers have had great experiences, with staff like Heavyn and Kaitlyn providing exceptional service and ensuring customers get exactly what they want. The rewards system and app are also easy to use. Overall, this location is a recommended destination for those craving good ice cream in a spacious setting.