Tropical Smoothie Cafe in Jacksonville

“Busy place never a disappointment. Hit it just before the lunch crowd. Thought I'd try something new. Supergreen Caesar Chicken wrap was hot and tasty. Avolacado Smoothie w/energy to get me through my Monday!Vegetarian options: Can get a veggie wrap and ot Hummus Bowl.Parking: Very small plaza w tight parking w 1 in and out entrance on the main drag of Roosevelt. Getting in is easy as long as there is no one in the middle of the entryway. Limited parking when it's lunch or dinner time. If I can see how busy it is, I go someplace else.“

“My boyfriend and I have been coming to the Tropical Smoothie on Southside Blvd and Baymeadows for over a year. Everyone there is so friendly and im extremely picky about how i like my smoothie made. They recently hired Josh as the General Manager and i have never had a better exprience since he took over. I only had to tell him once how i liked it made and to my suprise he knocked it out of the park!!!!! It was so delicous i returned the following day and not only did he remember me and how i wanted it made..he had it ready for me before i got to the register to pay because it was during lunch rush..now i literally want it everyday and i refuse to go to any other location..Joshaua took amazimg care of me and makes increadable smoothies“

“Typical tropical smoothie, nothing remarkable but clean and employees were nice. Placed an order through the app so I can’t say much since I just stopped in, waited briefly cause I was early for the pickup time, then left.They have tables outside the building though so I believe you can enjoy your food outdoors if desired.“

“I've been coming to this place for a couple years (since I first moved to Oakleaf) and it's always a pleasant visit. I get the same smoothie everytime so I'm not picky on that end; that aside, I've come to know the staff here and they're awesome!With knowing them as much as I do, it floored me to find out today that they suffered a loss in the building. My deepest condolences go out to everyone struggling through their shift today, as well as the family and friends closely affected...I hope they get a day to grieve (and attend the services) and my heart is with them ??“

“My son and I stopped in for lunch last Wednesday and honestly the food is good but the two young men working behind the counter were the nicest to my 5 year old boy. They smiled and interacted with him several times as we ate our lunch at the counter. It’s rare these days to see young workers who actually talk to adults with kids. My son was entranced watching them work the blenders for smoothies. They were very kind. Will most definitely be back!“

“I love this Tropical Smoothie on Dunns Ave. It is so clean in there and the staff is very nice and friendly. They are ALWAYS available to help you in making choices of what you may want. I am so glad they put this one in my area so I don't have to drive so far away.“

“I came in to tropical smoothie last week on Friday and the service was absolutely amazing!! smoothies out in a quick 2 minutes, (I ordered 2) Kiwi quenchers are my favorite thing to get here! the cashier at the front was a very friendly teenager and very mature. maddie? i’m not sure who helped me out. The food was exceptional and I will be returning to this location!!“

“***UPDATE***Molly called me the next day and I explained the situation, she did explain that there may not have been a senior manager there to override the decision, I am appreciative of her calling and making right of the situation making me me feel as if my business is appreciated and valued. I normally encounter Molly through the drive through and her energy really beams through the speaker. She’s always so upbeat and just really gives you the “Chick fil la” experience.Just left this location…I came because it was advertised if you purchase a meal you get a free smoothie. With app and coupon in hand I placed the order and was told it wasn’t working. The young lady saw what was advertised, after her trying for over 10 mins I asked for a manager to honor the deal and she told me she was the manager and they just couldn’t give away “free food”. Your app advertises a free smoothie with food purchase. As a manager I would make a business decision in satisfying the customer rather losing a customer over 7.00. Horrible customer service. After calling corporate I was told “she definitely should have just honored the coupon”. Silly“

“I ordered through the Tropical Smoothie app, and the door dash person who picked my order up didn’t get my food. I called the store and was very upset as I couldn’t report or request a refund in the app. The manager called me back and had someone from the store run me a fresh sandwich. A year ago I would tell you you’re crazy if I heard of this, but whatever changes they have made is phenomenal. Customer satisfaction is their #1 and I’m here for it. I will definitely be returning to this location.“

“Smoothies and food are mostly delicious and consistent flavor regardless of location. Pricing is a little up there for the quantity of food. Efficiency of food readiness is always quick. I don't eat in the store but it is usually pretty open with decent amount of seating and clean bathroom“

“This Hendrics location is awesome! The food came out quick and fresh, and the Bahama Mama smoothie refreshing and blended perfectly! We especially loved the front porch sitting era it had a very tropical vibe an was a nice era to sit an eat your food.Vegetarian options: Noticed a few different vegetarian options.Parking: Parking was a little tricky, it only has a small little lot in the back of the building.“

“Marcella is a customer service machine! Watching her accurately take in store orders, drive thru orders and answering the phone all while being so sweet and nice is super impressive. I appreciate you Marcella! My food and smoothie came out so fast and perfect. Thank y’all so much!“

“Best smoothie I’ve had in a while. Great customer service as well! An employee named Leann made my smoothie & was super sweet & helpful with add-in recommendations. She even made sure I left with napkins when I decided to take my smoothie to go at the last minute and I’m glad she offered me some because halfway home I got rear ended on the highway & my smoothie flew and smacked against my windshield. I will definitely be returning but will most likely finish my smoothie there next time & maybe even try one of the wraps she recommended.“

“Came in on a Friday night near closing time and although the store was pretty dead behind the counter appeared very busy. Nicole did a great job handling 2 different customers with great care and concern and took the time to make sure everyone had everything they needed and more. The whole crew worked really well under pressure even though they were under staffed. Smoothies and food were great as always.“