Tropical Smoothie Cafe in Jacksonville

“Food was hot and fresh. I ordered online the staff was welcoming and polite. I love when my preorders is fresh and hot and the smoothie still thick and cold. One of the best experiences at a tropical smoothie cafe. Thank you Roosevelt staff!“

“I frequently visit this Tropical Smoothie, and my order is consistently correct and my food delicious! I order ahead in the app so it's ready for me when I arrive. The staff are always so sweet and friendly, especially Ms. Tina!! She always makes me feel so welcome and brightens my day. Whatever they are paying her, she deserves more. The food is good, but she makes the customer service fantastic! Thanks for always putting a smile on my face.“

“The young lady at the counter greeted me as soon as I walked in; A+

My Online order was ready when I got there, A+

My food wasn't hot, just warm. I will suggest that the rolls are cooked longer so that the cheese can melt. Overall, the two rolls were good, not filling; just knocks the hunger down a bit 😅
Rolls ( Turkey bacon Dijon, Chicken bacon Chipotle )“

“First time there and loved it! Was greeted cheerfully amongst a busy crowd of patrons. Servers were kind and attentive. Allowed customization of my order without hesitation. This truly made the visit pleasantly memorable. Thank you! Note: Cozy outdoor area. Clean and presentable indoor dining. Spacious, clean and tidy restroom.“

“A special shout out to the worker Emma! She made my smoothie the perfect texture for a long warm day! The açai bowl she made me was wonderful full of beautiful fruits and ofc LOTS of nutella. Perfect treat to feel like summer on the beach. She encouraged me to download the tropical smoothie app to get all fun perks for example April 6th is national açaí bowl day and I would love to see all of you there to get that yummy summery treat! Download the app now. And the best part of this whole experience is waking away knowing I’m getting a $6 açaí bowl soon! Thank you Emma so much.“

“I don't tip at places where I have to stand(*if I'm not seated being and served), but I do leave reviews..especially when they deliver above and beyond. The people that work at this location are amazing! Food is great, serving size is proper and smoothies are top notch.
I frequent many locations and this is one of the better ones.“

“Loved the food and smoothie.
Diverse staffing!
Fast service, customer service was on point.
My food was hot and smoothie was icy .
In person service is better, than when I ordered from this location online.“

“Staff was so accommodating as I’m in a wheelchair & still getting use to it & a sweet blonde girl checked on me and helped me open everything and I think it was the manager that came out and asked how my meal was as well. Customer service is great here I would recommend anyone go here, the food was phenomenal. Tasted fresh and you can’t ask for a better place to go!! These days you might get 1 of 3 things in an establishment but here u get all 5 stars worthy! Great work guys keep it up!!“

“The vibe here was so nice. Everyone made me laugh and they were so such great people. I will 100% be a regular and the girl with braids, I think her name was lyric??? She was so sweet and very helpful, she helped me choose my new favorite order. Wonderful young lady! Also Amyah handed me food and she also made me feel so welcome. She has amazing customer service.“

“Talk about great service!!!! I’m so pleased with the level of service I received at this location!! Mr. TJ went above and beyond today!! He offered great suggestions as I wasn’t sure what to order, he then proceeded to prepare my order with a smile I might add!! Thanks TJ! I love my order!! So good!!!“

“I'm not sure if greeting the customer when they enter your establishment is a part of the employees job, but it probably should be. They stand there and just look at you. No greeting. No, 'Someone will be with you in just a moment.' Nothing.
That would be nice if they did. I'm a very frequent customer, and that would be nice added gesture.“

“Only done one review until now, came 12/5, 8pm. The girl working was very sweet, Professional and welcoming, she was great. We ordered a sandwich and the guy working opened everything slamming crap like it was an issue we were there. We felt very unwelcomed by him. She did great but he made us feel like he would spit in our food. Idk of it was a bad day for him but he was very unprofessional and we felt very unwelcomed.“

“This place is amazing and, there was this real cute girl there that locked eyes with me then gave my grandfather and I our smoothies that were working today. She made sure all was well before we walked out and our smoothies were always delicious. P.S. Need I her number expeditiously!“

“An employee, white female, glasses, was complaining about the orders arriving, while paying customers were 10 feet away. Not a good look.

Edit: I was trying to review the tropical smoothie on hodges near jtb.

Ive always had good experience at this tropical smoothie“