4.6
Superb
32 Reviews
13753 Beach Boulevard, Jacksonville
“Kris and Edward, I owe you an apology. 😂 I made the terrible mistake of cheating on you today and went somewhere else for my drink… and let’s just say I was reminded very quickly why I’ve been a loyal customer of yours since you opened. I absolutely adore you both and have supported this location from the beginning. Every time I come through, I’m greeted with kindness, warmth, and genuine customer service. Today especially, after having a frustrating experience elsewhere, I came across the street to Scooters and was reminded what good service actually feels like. I was greeted kindly, treated like an actual person, and was in and out of the line in less than two minutes. No attitude, no rushing me, no making me feel like an inconvenience. Just friendly people doing their jobs and making a customer’s day a little better. That might sound like a small thing, but it genuinely isn’t. Customer service matters. Being kind matters. The way you make someone feel when they interact with your business matters. And Kris and Edward, you have built a business where that kindness really shows. I’m grateful to have supported you since you opened, and today was just another reminder that I’m apparently not built for cheating. 😂 Never again. I have learned my lesson. Scooters loyalist for life. ❤”