Wingstop in Jacksonville

“We went for the first time this week. The young lady who took our order was very cheerful and got our order with all the details. The food was cooked just as we ordered it and was delicious. The staff behind the counter was having fun. It was nice to be in an environment where people were enjoying their work! We will be back.“

“Let me tell you something lol when I found out they were still open I made it my business to go 2 days in a row when I came back to Duval. I was introduced to Wing in the early 90’s. My friends and I would walk to Wing on our Summer Breaks from John E. Ford elementary. 3 Wings, piece of bread and Curly fries with hot sauce and ketchup please!!! Always fresh and perfect size! I glad they’re still in motion cause the food still tastes great. I can still pull the meat off the bone easily! And I was today years old when I found out their Name lol cause we just called it “The Wing Place” ⭐️⭐️⭐️⭐️⭐️“

“Cornelius was very helpful and kind with serving me today. He greeted me and my party upon arrival at the restaurant. I appreciate his hospitality and kindness being customer facing. Also, he asked if I would like any additional items on the menu before giving me my total and not rushing me. Thank you Cornelius“

“I love Wingstop in like going to Wingstop all the time but it was just one time maybe it was a bad day but I got served some old fried dried up fries, and I tried to ask for more or a new batch and didn't get a new batch of fries. But other than that, overall I liked it and it's a hotspot.“

“I normally don’t leave reviews, but I had to after the service I got from Perry at Wingstop. You can tell immediately when someone actually cares about the customer experience and the store itself. Perry stayed professional under pressure, kept the energy positive, moved with urgency, and still made customers feel welcomed even during busy moments.

What stood out most is that Perry works beyond the position title. Most employees just do the minimum — Perry pays attention to detail, helps keep things flowing, communicates well with customers and coworkers, and carries leadership energy naturally. The store honestly felt more organized because of him.

As a customer, employees like this are the reason people come back. Management and ownership should pay attention to team members like Perry because they represent the brand extremely well and have clear leadership potential. Keep him around and invest in him.“

“We just came in for a late dinner after I worked a 12 hour shift (also in the food industry). So often late at night you don’t always get the best service, Parrish and Deshaun really went above and beyond. The food was amazing and they were quick to greet us and get our order out super fast!“

“What I got from Wingstop this past visit is what’s missing today and that is good old fashioned customer service! The managerial team here at this location is outstanding! For the sake of their privacy I won’t drop names but you know who you are! Thank you for going above and beyond to recover my experience and the food was top tier. Keep it up Wingstop!“

“NEED better Phone Service you have Senior's calling trying to place a Pickup Order I was Holding on for 16min finally drove to store went in still on Hold I even showed the cashier that I was still on hold kinda put a Badd taste in my head 😡 staff apologize just Unacceptable/ staff was great but phone service is crappy,I'm Speaking for people that place orders on the phone and not the computer your phone service score is a score of 0.1 need a lot of work !!!“

“I went in on May 4 at 10pm for a quick bite after work. Asia was kind and helped me with my order. The young man in the back cooking that night is something special, though! My food was fresh, well done, and correctly seasoned! It was a short wait, too. I had to try some of my food in the car immediately, I was so hungry. After trying a bit of everything, I was amazed. That young man can cook! I had to immediately get out of the car and tell Asia and him that the food was delicious, and thank you. I bid them both a good night. I hope to run into them both again next time I stop by. I normally don’t go to Wingstop because it’s overly greasy, overly salty, and expensive. I’m glad I got a good deal yesterday with the 70 cent boneless wings deal, and I’m glad I was proven wrong this time. I will frequent this place more often, but only if they are both working!“

“Hard working people still doing it right especially with the brownies. Still open through the construction ! The best brownies around with large chocolate semi-sweets and a gooey good to the last crumb, stirring up a craving for more. The hospitality the hard working employees show to their guests is outstanding and I would recommend this Wingstop over all of them especially with the excellent customer service from Shaye and Jamaria!“

“I walked in to this location to order my food and the workers were very kind, my food came up quick & it was very fresh the store was very clean and I will definitely be returning to this location 10/10, Robin was very nice and accommodating she has a great spirit“

“The ladies that prepared my order today were on point. The food was hot, fresh, and delicious, the interior was clean, and everyone was super nice and friendly. Not the first time we’ve had a stellar experience at this location and we will continue to order here! Thank you again staff!“

“The lower star reviews must be from when this place didn't have good workers or something. They always make my food quickly. It always comes out good. On top of that I left my wallet there the other day, luckily my address was in it. And they drove out to me and dropped it off. If that ain't customer service, I don't know what is.“

“I was in the neighborhood because my Dog has been very sick and my vets office is a few doors down from this location. To say the past month has been difficult would be a consideribe understatement. However, First Coast Vets Affordable Animal Hospital has been amazing and they are getting 5 stars as well lol. With that said, I had my hungry, grouchy tween helping me with getting our dog to these appointments and he was in a rare grump mood this day. I couldn't get far in search of food because of the dog so I landed in this Wing Stop. I just had to share the experience because it was a breath of fresh air that could not have come at a better time. My cashier was Miyah. She got me on the right track on how to order since I rarely eat out and I had never been to a wing stop before lol. She was all smiles and pretty patient explaining the way to put it together that made the most sense and was not bothered by my wackadoo energy and lack of focus. She was patient and helpful with a smile that seemed genuine. It was just a nice experience and She probably deserves a raise for holding my hand through a lunch order for my kid lol. Class act Miss Miyah 😁“