Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
12301 San Jose Blvd, Jacksonville
(904) 260-9550
About Zaxby's
Customers' Favorites
Zaxby's Reviews
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We walked in the door that had a sign that said we require you to wear a mask. We had our masks on. The lady at the counter said oh no our dining room is closed. I asked about no sign stating that on their door. The manager said, it is in the other door which is on the other side of the building. There are 2 entrance doors at opposite ends, and you only have sinage on one? We left and went somewhere else.
Got my order wrong twice, didn't say anything the first time. On the 2nd visit there was no line of cars so hoped for better. I wasn't that upset about it being wrong but mentioned it on their ZaxbysListens feedback link because there is no phone number on the receipt. A manager called my phone and left a voice mail. You could hear one of his employees yell out 'Asshole'. I called him back and confronted the manager and at first he denied such was said. I asked for his...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Zaxby's Chicken Fingers & Buffalo Wings offers a variety of tasty options and friendly service. Customers have enjoyed meals like the Fahita Quasadia and Asian chicken wrap, describing them as very good. The drive-thru is quick and efficient, with staff being friendly and apologetic during busy times. Many appreciate the consistent food quality, especially noting the Zaxby's chicken sandwich with garlic buffalo sauce as delicious—better than some other fast-food chains. Staff members are often praised for their enthusiasm and helpfulness, making the dining experience more enjoyable. However, some reviews mention challenges such as being understaffed, leading to slower service, and occasional cleanliness issues inside the restaurant, with dirty tables and leftover debris. Despite these minor setbacks, the overall experience remains positive, with hot and fresh food and attentive customer service. This location is a good choice for those seeking flavorful chicken dishes in a casual setting.