Ice Cream Shop • $
“It’s nice to see an ice cream place open 24 hours for people with a sweet tooth. We came here at 9:00 pm on a Wednesday night and there were 4 team members taking orders from the drive though for both Dunkin and Baskin Robbin.They had a few flavors available (see video): chocolate, vanilla, strawberry, Oreo cookies and cream, chocolate chip, mint chocolate chip, Oreo and Cold Brew, butter pecan, Nutty Coconut, Reese’s Peanut Butter Cup, Pralines and Cream, Rocky Road, Icing on the Cake, World Class Chocolate, Wild and Reckless Spirit and Cotton Candy.The freezer case held ice cream pints and ice cream birthday cakes. This Baskin Robbins share space with a Dunkin so you could get coffee and doughnuts with your ice cream.“
“Night shift employees Paige & Bianca were extremely helpful with my order. My wife has been craving mixes of different ice creams in her milk shakes and they guided us through the process. It really made us feel good that this Dunkin’ Donuts takes its time with its customers. It’s extremely rare to find good employees that still take pride in their late night shifts. Awesome hiring & great coaching by the manager staff here. I will be sure to stop by again.“
“I am a local and have developed a love/hate relationship with this place. This is NOT a negative review, just a thorough one. Allow me to explain why.This is the closest location to where I currently live. As a result, we make frequent trips here looking for specific flavors we are fond of. More specifically Pistachio Almond and Jamoica Almond Fudge. As these are the flavors we get almost everytime, the pre packed QUARTS are convenient (you'll see why quarts is in caps in a minute). The special is 2 quarts for $12. Not a bad deal. However, they seemingly don't stock the pistachio flavor any longer and the other flavor it's hot or miss.Because of this, we would elect to pack fresh quarts with these flavors, which they have available for customers to buy in cups or cones or whatnot.This is where things get interesting...For the last, I don't know... Year, it seems.... each time we've gone in the store we've been told:They don't have the flavorsThey don't have quart containersThey don't have quart lidsThey aren't allowed to pack quartsEtc etcSo we usually leave unhappy. During our last visit, I asked if they had quart lids and containers since that's what we're always told they don't have and they can't serve us since they don't have it.There were three young ladies who were working that day, and the one I asked said yes they did. I said great, I'll take 4 quarts of ice cream. After going to the scoop area, I was told the price it would be for my ice cream, which seemed rather high. I asked about the special and was told they had to use pint containers. I looked at the container and remarked that it was a quart, not pint. After a little confusion, I went to the freezer, grabbed a pre packed quart, and asked one of them to simply place it inside the empty container.It fit like a glove.After realizing they were actually using quart containers, they were all more than happy to finish the order.As a side note, in the past I have tried calling this establishment and never can get through. I've even asked if they have a phone to which I've been told no, they do not. I asked these young ladies and they said, yes, they do indeed have a phone, but the other workers take it off the hook or disconnect it.These ladies renewed my faith in this particular location (as others have been less than sub-par) and I will continue to come here. But I've come to realize it depends ENTIRELY on who is working that day which determines the experience you have.To any management reading this, I believe this serves as a teachable opportunity for some of the workers that customer service and training matters.To any locals or vacationers, take note of everything above.To the ladies working that day, my family and I thank you, again. The ice cream is great and we'll be back in the future.“