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“This particular chipotle location is one of the best I've been to in awhile. The staff was excellent - there was a new worker being trained and you could clearly witness the culture of compassion, respect, and customer service integrated into the employees. 5 stars.“
“I used to love Chipotle but stopped going because the Midtown location near me was always a mess.
Tried this location today and I was very happy. Super clean, fresh food, and amazing service.
Nelson helped me and he was so kind to every single customer.“
“First, it was around 8:07 p.m. The place was not super busy but steady. The staff was good, the food was good, the place was not kept up. Stuff on the floor, tables not wiped, out of napkins (but when I asked, that young man was right on it and grabbed some for me! Thank you!). And most important, none of us got sick after eating the food. I am not being sarcastic here. We have gone to other chain restaurants and have gotten sick or have to run to the bathroom after eating there. Not here.“
“Wow!!! Just wow!! I walked into chipotle after not having it for over 2 years.. was greeted as soon as I walked in by the manager. She had such a warm welcoming aura and made me feel so welcome to be at her restaurant. The service I got at this establishment was so refreshing. I felt like I was at home. Clean dining room, clean restrooms, overall amazing experience. The portion sizes were bigger than expected and I left excited about my next visit. I asked for the managers name, her name was Natalie. I hope she’s working when I go in next, she is truly dedicated to quality!“
“We have patronized this Chipotle for more than 10 years.
They have a new hire who works the cash register. To say this person is lacking in customer service skills is an understatement. I've had 2 dealings with them. The last time, I filed a formal complaint with Corporate as the manager supposedly was not available.
We now don't eat at Chipotle as often, and when we do, I drive another 30 minutes farther to go to another one.“
“Very friendly staff, they made sure I check my order before leaving (online pickup order thru the Chipotle app) and also were able to pack a side of corn salsa for me (not an option to order that on the app). My order was ready on time, great serving size and most importantly accurate. I’ve ordered from other Chipotles and they have messed up my order which is unfortunate as I’m vegetarian. The location is convenient too with free parking in the back. Only issue was my guacamole was a little brown and had too much lemon but I understand, it’s still edible just not their best.
Parking: Behind plaza strip“
“You never go wrong with Chipotle. I think it is an easy and safe fix for when you are hungry and in a rush.
However, in this particular occasion I think the food could have been warmer. It was almost at room temp. Other than that, it was tasty as Chipotle always is.“
“It turns out that me and my family didn't like the food, it's not bad but it's not what we expected, each to their own tastes,
Parking: If there is parking in front of the store but it fills up quickly, then you have to look for parking that is further away from the store.“
“Every time I come to Chipotle, I know I’m getting quality, freshness, and that signature taste you just can’t fake. The bowls were loaded, the ingredients were fresh, and the guac hit perfectly. Service was fast and friendly, no wasted time. Simple, clean vibe – exactly what you need for a quick, solid meal. Always a 5-star stop for me. 🔥“
“Chipotle has become my go-to place whenever I'm on the road or when my son attends his music class each week. Undoubtedly, this particular Chipotle holds a special place in my heart as it embodies the warmth and welcoming spirit of Cuban hospitality. I can genuinely say it's my favorite one!The moment I step foot inside, I'm greeted with genuine kindness, courtesy of the same woman who always welcomes me with a smile. She immediately knows whether I'm dining in or opting for takeout, which makes me feel valued as a regular customer. What truly warms my heart is that she remembers my order every time, and it's evident that she pays attention to her patrons.As I proceed down the line, the second woman, who prepares my veggies, never fails to inquire about my well-being and how my son is doing. It's the personal touch like this that sets this Chipotle apart from the rest. I relish the fact that I get to see the same familiar faces on each visit, creating a sense of belonging and community that I rarely find in a "food chain" establishment.And let's not forget about the food itself - consistently incredible! The flavors are rich, and the ingredients are fresh, which adds to the overall delightful experience. I can't help but feel like I'm dining at a local gem, rather than a typical fast-food joint“
“Customer services was good one lady look in a good vibe . But the food wise I always go to the one in Brickell and is great but this location don’t feeling the bowl and I made the same order every time I go to chipotle. Definitely in food wise mmm is a NO.“
“Chipotle never disappoints! I am not a big fan American food so Im always looking for healthier options when visiting US. And Chipotle is definitely one of the places i go to regularly for what i consider to be a "normal food"
Vegetarian options: beans, avo, all sorts of healthy options“
“The place is small, the food is generally good, the service is fast.
The atmosphere is not so pleasant, the service provided by the employees is good but they could improve the quality of service.
The price for the sec
tor is convenient“
“It was a wonderful experience to see how the employees strive to give the best customer service and the cooks give everything to have your food ready because even if you don't believe it, being in their shoes is something complicated... I give it a 100 because I am worker of this place and they don't know everything we do every day to give the best of ourselves to you, our clients, with the help of Melissa Bravo and Doreen... ???“
“The food was great, as expected from buying from this brand for years, however the young blackhaired girl behind the counter looked as if I'd stepped on her last nerve and would rather be somewhere else. At the Panera, next door, my son got a smile and 'enjoy your meal' with his order, free of charge no less, so I went back for a drink.“