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“Not sure why all the bad reviews. Coming from a chipotle enthusiast this is by far my favorite spot in the neighborhood. Compared to the other 7 locations within 3 miles from me, none of them compare. Employees are always doing a great job. Place is spotless every time I go. (2x a week). The food quality is there. For someone who eats chipotle at least every single week and have been to many different locations. I promise you I’ve never went out of my way to write a good review, but this place deserves it, especially seeing such low rating. Whoever the manager is keep up the great work & know that you’re killing it. This place deserves an average of 4.5 stars minimum.“
“Chipotle delivers consistently fresh and customizable Tex-Mex meals at a fast-casual pace. The build-your-own format lets you choose from burritos, bowls, tacos, or salads, with a variety of proteins like grilled chicken, barbacoa, and sofritas (great for vegetarians), in my case I can build my Keto friendly bowl without a fuzz for a very affordable price. Ingredients like cilantro-lime rice, black beans, and their signature guacamole are flavorful and well-prepared. Service is usually quick, though peak hours can bring a short wait, but I work about two miles away so I order thru the website for pick up“
“fast service as always, good and fresh food. FYI - they charge you for each extra side you order here unlike most chipotles ive visited. I saw someone complaining about it and they could care less.
Management Advice- sometimes its just better to give out something for free then to fight with a customer for a side that costs the employees nothing. Its a bad look“
“Came in for a quick bite holiday rush on a Saturday there were two young people upfront working alone that did an incredible job with a smile. Despite the fact that was a long line and they were handling the register and the food alone big shout out to them. I’m going back in to get their names
With a big smile and a cheerful attitude Balerie and Dahiver great job thank you for making my experience a pleasant one! Happy holidays“
“You never go wrong with Chipotle. I think it is an easy and safe fix for when you are hungry and in a rush.
However, in this particular occasion I think the food could have been warmer. It was almost at room temp. Other than that, it was tasty as Chipotle always is.“
“Wow!!! Just wow!! I walked into chipotle after not having it for over 2 years.. was greeted as soon as I walked in by the manager. She had such a warm welcoming aura and made me feel so welcome to be at her restaurant. The service I got at this establishment was so refreshing. I felt like I was at home. Clean dining room, clean restrooms, overall amazing experience. The portion sizes were bigger than expected and I left excited about my next visit. I asked for the managers name, her name was Natalie. I hope she’s working when I go in next, she is truly dedicated to quality!“
“This particular chipotle location is one of the best I've been to in awhile. The staff was excellent - there was a new worker being trained and you could clearly witness the culture of compassion, respect, and customer service integrated into the employees. 5 stars.“
“Chipotle has become my go-to place whenever I'm on the road or when my son attends his music class each week. Undoubtedly, this particular Chipotle holds a special place in my heart as it embodies the warmth and welcoming spirit of Cuban hospitality. I can genuinely say it's my favorite one!The moment I step foot inside, I'm greeted with genuine kindness, courtesy of the same woman who always welcomes me with a smile. She immediately knows whether I'm dining in or opting for takeout, which makes me feel valued as a regular customer. What truly warms my heart is that she remembers my order every time, and it's evident that she pays attention to her patrons.As I proceed down the line, the second woman, who prepares my veggies, never fails to inquire about my well-being and how my son is doing. It's the personal touch like this that sets this Chipotle apart from the rest. I relish the fact that I get to see the same familiar faces on each visit, creating a sense of belonging and community that I rarely find in a "food chain" establishment.And let's not forget about the food itself - consistently incredible! The flavors are rich, and the ingredients are fresh, which adds to the overall delightful experience. I can't help but feel like I'm dining at a local gem, rather than a typical fast-food joint“
“Chipotle is my go-to spot whenever I don’t want to overthink food. It’s the place I choose when I don’t want to cook, don’t want to wait, and don’t want to make another decision. It’s always easy, simple, tasty, and consistently fresh. Somehow it manages to feel healthy while still being fun. Every time I come here, I get exactly what I need without any hassle. Reliable and delicious.“
“We have patronized this Chipotle for more than 10 years.
They have a new hire who works the cash register. To say this person is lacking in customer service skills is an understatement. I've had 2 dealings with them. The last time, I filed a formal complaint with Corporate as the manager supposedly was not available.
We now don't eat at Chipotle as often, and when we do, I drive another 30 minutes farther to go to another one.“
“My experience there was good and my bowl was made to perfection. And the guy who fix my bowl gave me a good portion and his customer service was on point. A short guy who was washing dishes and then came to fix my bowl. Honestly the rating and some of these reviews are just entitled customers who thinks the world revolves around them. You want extras you have to pay for it .That’s a business and the business have to make money . It don’t stay up and running from air ,Then when things don’t go their way smh… people want to leave bad reviews sad world. And yes some of these workers do have bad attitude and bad customer service…but I don’t let it stop me from getting my chipotle…“
“Customer services was good one lady look in a good vibe . But the food wise I always go to the one in Brickell and is great but this location don’t feeling the bowl and I made the same order every time I go to chipotle. Definitely in food wise mmm is a NO.“
“I went today with my wife ordered carnitas . Host Isnayana, excellent person kind friendly she oriented us about spice or no food. I would like recommend her to other level in customer services and also recommend this place clean organized and of course Isnayana!!“
“The place is small, the food is generally good, the service is fast.
The atmosphere is not so pleasant, the service provided by the employees is good but they could improve the quality of service.
The price for the sec
tor is convenient“
“Great setting, clean establishment, food was fresh. I visit Chipotle's at least 2-3 times a week and this location deserved this review. Well done, and the had their entire team working together for fast service even when the line was out the door !
I will be returning to this location.“