Popeyes Louisiana Kitchen in Miami

“Popeyes simply doesn't care about its customers. Every location consistently provides poor, slow service. Employees with a bad attitude and no regard for their customers. Shame on you..

Update: November 2025 amazing experience. It seems they changed mgmt and their staff. Fast service, friendly and helpful. Loved it. Thanks!“

“This place is awesome. Good customer service when I tell you I got here exactly at 12 MidnightThey took my order and they cooked it fresh. I was in drive-through. I did say I will wait for my food. No Hesitation everything was done correctly The staff and service was outstanding“

“As most Popeyes the food is good. Always just right and quick. This location is not the easiest to enter on a tight corner but worth the squeeze in. They are helpful with your selection, with fast service.

Parking: Fast drive threw“

“I was having a rough day and i was gonna do Drive-Thru , but i decided to go in and eat inside . I went from having a bad day to an amazing time . I was attended by IRIEL she was amazing from the moment i walked in she welcomed me and observed how sweet she was to everyone and how she enjoys making everyone happy . She deserves a Raise !!!!!! Its incredible how a person could just change your day so great . Thank You!!!!!!!!!“

“Popeyes is delicious chicken ,,, it's an expensive place because with Kentucky fried chicken you could get a full meaL for $5,50 which includes the coke drink Every day . At Popeyes you get 3 little tiny pieces of chicken for $6 , if you want a small coleslaw it's $4,50 .. if you want a biscuit it's about. $2,50 , N if you want a coke it's another $3,00 ....another words Popeyes you are definitely ripping customers off for charging a regular for $16 ...... People r already talking about boycotting Popeyes ,,you are one of the biggest crooks in the food franchise ... You should learn from Kentucky fried chicken on a regular meaL for one person like Kentucky does n that's everyday.
$5,50 meaL everyday 365 days a year
24/7 ... U Popeyes executive crooks .... Tourist be very careful about Popeyes there prices ( NO BUENO nada at ALL
😳😳🤕“

“Back of kitchen and drive thru cashier argumentative. Messed up my order and argued with me when I kindly asked to have it corrected. Drive thru cashier inaccurately claimed the item I ordered couldn't be customized therefore I went in the app and did it myself to avoid driving to another location“

“Customer Compliment
The first time in a long time I truly felt good going to Popeyes at 5534 NW 7th Ave. The cashier, Ms. Onicat, was on point today—professional, attentive, and made sure my order was correct. Her positive attitude and customer service really stood out and made the experience enjoyable.“

“My fellow Americans,

Today I want to share my recent experience at Popeyes Louisiana Kitchen.

Let me begin by saying that the employees were fantastic—professional, kind, and doing the best they can. My concern is not with them.

My issue is with shrinkflation—and at this point, I’m not even sure the word fully captures what Popeyes is serving. For a restaurant chain that began in one of the lowest-income states in the country, an area shaped by poverty and struggle, you would think they would understand the importance of giving customers real value for their money.

If you look at my photos, the pieces of chicken—drumsticks and thighs—fit entirely in the palm of my hand. That is unacceptable. Americans helped build the Popeyes empire, and in return, nothing about the food should be shrinking.

This is a disappointing moment for customers nationwide, and Popeyes needs to do far better with their meals, their sides, and especially their so-called $20 “family meal.” What kind of family does Popeyes think we’re feeding? No one can reasonably eat this and walk away satisfied.“

“I recently had the pleasure of dining at Popeyes in the Dadeland Mall food court, and I have to say, it was an exceptional experience. The restaurant was clean, well-organized, and had a cozy atmosphere that made me feel right at home.

But the real star of the show was the food. I ordered the famous Popeyes chicken sandwich, and it was absolutely delicious. The chicken was crispy on the outside and juicy on the inside, and the bun was fresh and perfectly toasted. The sandwich was also loaded with generous portions of pickles and mayonnaise, which gave it a perfect balance of flavors.

What I also appreciated was that the mobile ordering feature was available, which made ordering my food quick and easy. The restaurant staff were also very friendly and helpful in ensuring that my order was correct and that I was satisfied with my meal.

Overall, I highly recommend Popeyes at Dadeland Mall food court to anyone looking for great food, a cozy atmosphere, and excellent customer service. Whether you're in a rush or have time to sit down and enjoy your meal, the mobile ordering feature and comfortable seating area make it the perfect spot for a quick bite or a full meal. I'll definitely be back for more!“