Popeyes Louisiana Kitchen in Miami

“Popeyes simply doesn't care about its customers. Every location consistently provides poor, slow service. Employees with a bad attitude and no regard for their customers. Shame on you..

Update: November 2025 amazing experience. It seems they changed mgmt and their staff. Fast service, friendly and helpful. Loved it. Thanks!“

“What's up Googlers its you're favorite Undercover-Reviewer. I stopped by and it was poppin. Now everyone I'll play fair with everyone and I'll give everyone a fair shake. Let's talk about the building.And the corporation already on point... The food is amazing delicious when it's fresh and crispy right? There Made in front of you. The cooks do a marvelous jobs. With producing the quality chicken that they do. The rush comes in. The cook's know what i'm talking about. The front of the house put in all the orders together togo and serving the guests. They do a great job all working together. The fault is in the guest, it can get a little ghetto sometimes. You know , like I said , just give it everybody a fair shake. But the Workers and The Company are on point...“

“As most Popeyes the food is good. Always just right and quick. This location is not the easiest to enter on a tight corner but worth the squeeze in. They are helpful with your selection, with fast service.

Parking: Fast drive threw“

“Had a great experience at Popeyes! The food was fresh, hot, and full of flavor. The chicken was crispy and juicy, the sides were delicious, and everything was served quickly. The staff was friendly and worked hard to keep the line moving while providing excellent customer service. The restaurant was clean and welcoming, making for an enjoyable visit. If you’re craving great fried chicken and tasty sides, this Popeyes is definitely worth a stop. I’ll be back again soon! 🍗🔥“

“Back of kitchen and drive thru cashier argumentative. Messed up my order and argued with me when I kindly asked to have it corrected. Drive thru cashier inaccurately claimed the item I ordered couldn't be customized therefore I went in the app and did it myself to avoid driving to another location“

“Food is always great. Can't five a five star because the wiat time even when ordering in advance is terrible not to mention the customer service is terrible. Most of the employees there are extremely rude or sho no sense of urgency. They serve you when they feel like it. Why do I keep going back? Well like I said the food and Ice tea are great and they are the closest one to me“

“My fellow Americans,

Today I want to share my recent experience at Popeyes Louisiana Kitchen.

Let me begin by saying that the employees were fantastic—professional, kind, and doing the best they can. My concern is not with them.

My issue is with shrinkflation—and at this point, I’m not even sure the word fully captures what Popeyes is serving. For a restaurant chain that began in one of the lowest-income states in the country, an area shaped by poverty and struggle, you would think they would understand the importance of giving customers real value for their money.

If you look at my photos, the pieces of chicken—drumsticks and thighs—fit entirely in the palm of my hand. That is unacceptable. Americans helped build the Popeyes empire, and in return, nothing about the food should be shrinking.

This is a disappointing moment for customers nationwide, and Popeyes needs to do far better with their meals, their sides, and especially their so-called $20 “family meal.” What kind of family does Popeyes think we’re feeding? No one can reasonably eat this and walk away satisfied.“

“Customer Compliment
The first time in a long time I truly felt good going to Popeyes at 5534 NW 7th Ave. The cashier, Ms. Onicat, was on point today—professional, attentive, and made sure my order was correct. Her positive attitude and customer service really stood out and made the experience enjoyable.“

“I was at Dadeland Mall and got hungry. I thought to come to the dining hall to have a chicken sandwich. I ordered the chicken sandwich with fries, a biscuit and a mango lemonade. It was made fairly quickly. Everything was delicious and filling. This is a great option if you get hungry while shopping.“