“Such a friendly team works here, plus they make the best drinks! Sometimes there will be a wait but it’s because it’s so good and the only location in the area. Be kind to the responsive staff, they have to make orders for in house guests & to go orders.“
“I come to this Starbucks all the time. I want to shout out Alejandro! Alejandro makes great drinks (and they really are GREAT), and brings a level of focus and effort that honestly stands out in the best way. This is def the kind of person you wish every starbucks had behind the counter.
If anyone deserves recognition, it’s Alejandro. Give this person a raise, a bonus, something! Thanks Alejandro!!“
“Coffee here is superb. It seems richer and more full-bodied and is always quickly delivered and hot!
The staff works in an efficient, well choreographed manner that delivers on all levels.
I love the personable, friendly baristas who are never frazzled but always fun. Big hug to Clarence for his snappy, delightful humor, and the cute young guy with a big smile who also works so hard to get it done and make sure that the customers are happy, too.
The entire staff is great. I will have to learn their names for future shout outs.“
“I love all my Starbucks. I love all my baristas. I’m a true coffee drinker. I think people,
coffee and music make the world go round. All the Starbucks in Miami are amazing. I love the diversity of their coffee and their culture. Please continue to support all those beautiful people that you employ. They make me happy and wake up so early for all of us. I would be so gloomy and quiet without my coffee or their uplifting personalities. Thank you for allowing me the opportunity to share this experience with you.“
“I am staying in a hotel in Miami right across the street from this Starbucks and The employees working the drive thru have been so kind! I just wanted to share my experience going to that Starbucks and that I greatly appreciate the workers there. The food and drinks have been great too.“
“I have been going to this Starbucks since my freshman year of high school. Ever since, I’ve been able to relax after swim practice or a hard day. I always wait there for the time to go home or to go to work. However, specifically, there is this one young lady who works there who has been so kind to me over the years. She has this luscious brown hair that’s often in braids with the green Starbucks hat over it. Her welcoming warmth is something I look forward to whenever I walk in. She always waves at me with the brightest smile, welcoming words. Whenever I come in with an outfit or new hair or even simply in my worst physical appearance, she presents herself with grace and patience. I will admit, when I don’t see her working that day, I frown a bit. But the food is also scrumptious. Many of the staff members know me considering I’m a regular, as well as know my order by heart. This place is my favorite place to rest and be myself. I thank all of you and look forward to seeing you guys again!“
“I want to give a big shout to the staff/Team for all their hard work and making my mornings as smooth as possible . Thank you to Grace , Said , Leticia , And Brithany for their phenomenal service. Always acknowledging customers as soon
as you enter the store and putting smiles on customers faces . This store is 10/10 definitely recommended.“
“A very good place to have a specialty coffee in the middle of hot Downtown Miami. You can enjoy the lobby of the Intercontinental Hotel while you catch a cold, it's like being in an oasis in the middle of the desert. You have the option to order with the App if you don't want to wait in lines. The variety of items is classic for any Starbucks and when they have a lot of people they reinforce their staff so you don't have to wait in long lines. Careful, clean, tidy environment.“
“This Starbucks had the nicest employees. I travel for work and see alot of different Starbucks teams. This one is by far had the best people working. The two ladies who took my order and made my drink were kind and engaged more than any other store I've been into in Florida. Wonderful experience.“
“I am not a coffee drinker so, I love the Starbucks Hot Chia Latte with oat milk and an extra pump or 2 of chia. It gives me that warm and cozy feeling.
The cold version is equally as good and is a cool refresher on a hot day.
I recommend trying as a coffee alternative
And don’t forget the extra pump of Chia“
“I was irritated with the first cashier because she made me drive all the way around the drive through just to add a spinach egg white wrap. As I did I asked for the corporate number. The cashier stated they don’t have one. I then had to ask for a manager twice. Luckily “LUZ”, the manager, was there quickly with a huge smile and was ready to help. She explained that that usually does not happen and asked if there was anything she could do to make my visit better. I told her no just because she had such a great attitude and helpful spirit I was completely fine. The matcha was right on point and the wrap was amazing and hot. I wanna say thanks LUZ. You’re definitely an ideal candidate for a GM. She saved this review from being a one star.“
“Great experience at this Starbucks! The staff was friendly, efficient, and got my order just right. The store was clean, well-stocked, and had a nice atmosphere for working or relaxing. I appreciated how quickly I was in and out, even during a busy time. Definitely one of the better locations I’ve been“
“Starbucks is a globally recognized coffeehouse chain known for its consistent quality and wide variety of coffee and espresso drinks. The cozy ambiance and free Wi-Fi make it a popular spot for both casual meetups and work sessions. Besides coffee, they offer teas, pastries, and light snacks. The staff are usually friendly and efficient, creating a welcoming environment. Whether you want a classic latte, a seasonal specialty, or a quick caffeine boost, Starbucks provides a reliable and comfortable experience.“
“A very different Starbucks than I am used to. Strictly a "to go" venue. No tables, no seats, no bathrooms. But very efficient service. Big screen for who's next, pick up orders ready or being made. But big volume from office workers and locals.
Wheelchair accessibility: Street level easy entrance.“
“This Starbucks has become my go-to spot in Kendall whenever I need to get quick work done in a relaxed, chill environment. The vibes are always calm, and the staff is super friendly and efficient — they really know what they're doing. Service is consistently great, which makes the experience even better.
My go-to drink here is the Pumpkin Spiced Cold Brew — smooth, perfectly balanced, and always hits the spot. Whether you're stopping by for a quick caffeine fix or settling in for a productive session, this location delivers every time.“
“I had such a great experience here yesterday around 8am. A young guy helped me out and his service was amazing. They didn't have one of the ingredients for the frappuccino I usually get, and I was about to leave, but he confidently offered to make me something similar instead. It turned out delicious, even better than I expected.
Really appreciated how he handled it!“
“Very friendly staff, they speak Spanish, there is a lot of space, in the ten days that my vacation stay lasted, I always saw free tables. At the car window service they are very quick to respond. It has good parking, and we always find a place.
Parking: Wide spaces and we always find a place to park.“
“I was at the Starbucks at sw 147th aveand Bird Road in Miami. The staff is INCREDIBLE here! There is a young lady named Alyssa who works here. I have never seen anyone who works this fast and this good. I had to come back to say thank you and leave reviews! God bless! ????“
“Ms. Starr at the Publix Starbucks is a gem- her smile will definitely light up your day as much as the coffee. Such great service- she asked to be sure our drinks were how we liked and when she saw us standing around (waiting for the passport office to open) she made the effort to show us where the seating is-Appreciate her helping start the morning right!“
“I want to say Thank You to Bari.
And I feel it’s my duty as someone who use to work for Starbucks and now I’m a server bar tender at another restaurant. And I use to work for The Kendall Drive Bakery Location and I use to work for this very same drive through during the pandemic when you guys where understaffed and asked me if I wanted to help out.
I got sent home from work and did a mobile order, cause I had to file a police report on a guy who got out of his car and called me a immigrant ( also being Hispanic) and punched my car and tried to intimidate me. And that built up anxiety and sadness none of my food from last night or this morning digested properly I felt heavy dizzy nausea and bad. So even coming here to make myself feel better before I go home after crying in front of a manager. Even debating with my manager about a guest that complained but had everything they wanted it only took long because they wanted to occupy a seat that was already taken.
Bari really recognized me and kinda forced me out my shell by saying hi even when I was trying to just walk in with anxiety and dip.
But typing this now I teared up cause it was just so refreshing after even sometimes trying to get to the Starbucks parking lot and running the stop signs and trying to deem you a idiot could be stressful probably for even you guys getting to work.
Thank you sometimes a simple hi and human kindness can brighten someone’s day.
As a server myself at a high class restaurant her awareness, memorization of my order, her smile, her effort was amazing.
Thank you.“
“I don’t usually review chain restaurants, but I wanted to thank the barista Kelly. She was excited to be there and her joy was contagious. I’ve been in a tough place in my life recently and Kelly seriously made my entire week. Thank you Kelly for reminding me that there are good people in this world and that an act of kindness can go so to far. I’ll be paying it forward. KELLY ROCKS!!!!!!!“
“I like that the Baristas, are thoughtful, sweet, and that they make yummy drinks. The Baristas, are always so decent, and gentle. The Baristas, make me feel cared for. The Manager, is doing a wonderful job at hiring magnanimous and empathetic Baristas. I could not ask for more.“
“Every time I visit this store, I am met with an exceptional experience. The staff consistently greet customers with warm smiles and a friendly attitude, creating a welcoming atmosphere. Their dedication to efficiency ensures that orders are prepared accurately and delivered in a timely manner, whether placed in person or through the app.
On numerous occasions, I have asked the associates for recommendations, and each suggestion has been outstanding. Their knowledge of the menu and commitment to customer satisfaction truly enhance the overall experience.
As a regular customer, I deeply appreciate the consistency in service, quality, and hospitality. It is always a pleasure to visit, and I look forward to continuing to support this establishment.“
“Natalia is MORE than an amazing employee!! She was so helpful and so kind. The store itself was so clean and handled the fast paced environment perfectly! If you ever stop by here, be sure that you ask for Natalia to ensure the BEST service you can ever receive.“
“This is such a cute small Starbucks! Usually the Starbucks I would go to have a pretty big space with lots of seats, but this one was quite small but nice! Enough seat for at least 15 people, the employees are very kind and quick with your order. An overall nice atmosphere!
Parking: It’s located inside a plaza so no need to pay for parking.“
“Matty was quite honestly the best Starbucks employee Ive ever come across in my life. And ive been to a lot! Her passion for service is breathtaking. I work in hotels and its so hard to find just a fraction of what matty brings to work evey day. I wish i could duplicate her and take her. Please make sure to value her and this team.“
“I come to this starbucks very frequently. The drinks are. always. on. point. They do it right in this location!! The staff is also very friendly and always greet you with a smile! I mean come on, just look at the macchiato.. it speaks for itself😙“
“Love this Starbucks, I can name practically all the the baristas by name, but today I am here with Wyatt, Anahy and Ashley.
It is always a pleasure being here and I have enjoyed a great rapore with the entire crew even Ashley who demands I cut back on the amount of sugar I put in my coffee lol“
“I like going to this Starbucks because it’s less crowded to other ones I’ve gone to. Every time I go my drink is made the way I like it, and one of the worker's who’s tall and has a beanie (sorry I don’t know his name) treats customers super nicely.“
“Great and friendly service! ? Order was prepared promptly and exactly as ordered. #HappyCustomer #GreatService
Parking: Plenty of parking available. ? #parking #convenient
Kid-friendliness: Friendly Service ? #GreatCustomerService #HappyCustomer“
“I only had a coffee, I don't give it 5 stars because it's not my favorite place, I don't like their coffee, but I'm not used to drinking American coffee, I'm Cuban, strong coffee is my favorite, and if I have to drink some mix I prefer Mac Donald's cold “
“I live 5 mins by the Sky lake location but would prefer to drive down 15 mins to this location instead. Hands down my favorite location. Some customers can be rude for no reason cause they having a bad day. Like be patient! these people are doing all the can. Never have an issue even if my drink was made wrong they always willing to remake it even when I say just add a lil this or that in my current cup they still would make me a new one. Great team!“
“Wonderful experience at this Starbucks drive-thru only location. We ordered multiple drinks and sandwiches and the order was made perfectly and ready in a matter of moments. We saw the negative reviews and almost kept driving to the next one but ultimately decided to stop here. Although we were just passing through after the airport, we’d definitely visit again if we’re in the area.“
“This location is very busy for pickup and drive through. Expect to wait for the drive through during peak hours and expect to block traffic as well. The staff at the location work hard and their attitudes and work ethic help the location that’s for sure. This is a clanging location and the staff and management have really worked at developing a system for this location that works.“
“This Starbucks is close to my building. I can go here on foot. It makes me feel safe. The girl who works here on weekdays in the very early morning makes the best beverages. She always gets them right. She even knows my name. This location is nice because it has indoor and outdoor seating as well as a drive thru. I used to come with my lap top.“
“these employees stand on business. I ordered a brown sugar shaken expresó and they shook my drink harder than a polaroid pic. came out amazing and fast and this isn’t related but everyone was super attractive idk if that’s a coincidence or not“
“We visited the Starbucks branch at Brickell City Center. The store was well crowded and so it took us a while to eat, but it followed the great quality that we already know world out.\nWe ordered two Swiss ham and cheese baguettes, which were very good and were big. Of dessert two Blueberry muffin, which were excellent!\nTo drink a Strawberry cream Frappuccino (very good) and a Cinnamon Latte (excellent). It all went out around $37.\nGood service and standard Starbucks environment. We were able to sit and eat quietly, because the store was emptying.\nI recommend for a quick stop during shopping!“
“The staff here is always very kind and patient to help me order if I want something new and never rush me. I like it here when I visit for my coffee and sweets.
Dietary restrictions: I can get drinks that do not make me have high blood sugars.“
“Best service of the three Starbucks locations in the half mile area radius.Best quality of drink ordered and value for money.Best drink here IMO is any drip coffee with Oatly!It would be great to have additional seating. Maybe they could collab with the furniture department of Target to add seating.Also Target security does a great job keeping the entrance smoke free!“
“LARGE Starbucks with many tables, outlets, etc. Really love the layout, usual cool Starbucks atmosphere and food & beverage options and helpful service from Tatiana & Andrea. Visit this location! Parking is the only thing that MAY be an issue as the mall is undergoing construction/renovation however there are plenty of parking spaces on the opposite side of the mall if you don't mind walking a little. It was worth the short walk.“
“The Starbucks in Brickell is a fantastic spot! The staff is always friendly and efficient, even during busy hours. The location is clean, modern, and has a great atmosphere for working, meeting up, or just relaxing with a coffee.
My drink was prepared perfectly, and the service was quick despite the high foot traffic. It’s a convenient and reliable place to grab your favorite Starbucks treats while enjoying the energy of Brickell. Highly recommend!“
“The reason I went to establishment is because I have a gift card for my christmas present, unfortunately I've found the manger was definitely lack of social skills but it really did not bother me because that's the person personally and it is just disappointing but the young lady who made the coffee was pleasant to talk to...“
“The staff and especially the manager at this store are amazing and honest. For some reason UPS decided to deliver a package containing a large quantity of Starbucks to this local store because they opened it when the information was corrupted on the shipping label to this local Starbucks. The store manager Kayla was AMAZING -she got this random issue dropped on her by UPS but put on her detective hat and figured out who they belonged to and reached out. She left a personal cell and by the time I got the call she was off at home taking care of her family but she STILL cared enough to take my call. She is going to ship those cards for us to the intended recipient. This is so far beyond the call of duty my mind is blown. I am based out of Los Angeles but I hope all of you in the Miami visit the area and support this store with caring and amazing staff!“
“came here the other day and i'm glad to say I enjoy coming here to grab my cup of freshly brewed coffee :) the staff were extremely nice and not only they welcomed me but complimented my fabulous outfit! a young man with gorgeous eyes took my order but this time I wasn't sure what I wanted so he recommended this delicious drink called a ice caramel macchiato but with soy milk! A young lady with cute clips handed me my drink and said "have a nice day enjoy!" i replied "thank you" and she replied back "you're soy welcome!" i let out a giggle and we both had a cute moment. AND LET ME TELL YOU HOW DELICIOUS THE COFFEE WAS! the lines at this location goes crazy! since they're placed near popular stores and they're a popular coffee shop too, so their lines may over lap the Claire's that's right in-front of them. since this location is way smaller than others they can't fit too much employees so I understand if my food or drinks take a minute for it to be ready. I totally recommend this location, I come here often and the staff is extremely nice and their food goes over the top!“
“Starbucks is always a refreshing addition to the city of Miami's lack of decorating ideas. All Latinos seek the American dream but when we have a business we decorate it like in our countries with tacky posters and unmatchable colors. I only give it 4 stars for atmosphere because there is a column at the counter that I think could have been avoided. She doesn't fit into the space in any way and I think the designer could have used another area for the counter as this column eliminates all the flow of the space. The rest all good as always“
“Recently, while awaiting a flight as a standby passenger, I stopped by this location. After a series of missed flight connections, this Starbucks location was an oasis . The manager and staff were phenomenal. My drink and sandwich were delicious. If you happen to be like me, and connecting in Miami International on an extremely busy day, do yourself a favor and stop by this incredible little shop. The line may be long, but the service and food will definitely be well worth the wait!“
“I came to this location foe an afternoon iced tea. The service i received from Luigi and Madison was absolutely top notch. They were friendly and very professional. They greeted me with a welcoming smile and upbeat attitude! The store is very well maintained, very clean! I would give 10 stars if there was an option. The food and drinks arw the best of any starbucks i have visited.“