Pollo Tropical

$ • Mexican, Chicken, Fast Food

12000 NW 7th Ave, North Miami
(305) 685-2179


Take-Out/Delivery Options


Reviews for Pollo Tropical

I made a very big order and first they didn’t give me like 5 items when I said something about it they gave me 2 of the items then they refused to give me the other items They were very rude and said maybe I hid the food to get double.. when they finally gave me all the food I paid for mind you it had already been 45 min all the employees came out as if they wanted to fight or something I will never again go to this pollo tropical. I’ve never had such a bad experience in my...read full review

This chicken place suck. I would not be coming back here again. Ask for black beans & rice, quarter chicken. I received half breast with a chicken neck attached to it. The black bean, had no beans just juice. One table spoon of rice. You always suppose to check your food before you leave, but I didn't. And the drive through line was crowded. Th girl at drive through window waste some sause , and left it right in the bag. Not no more ??

The whole place is a mess. Always messing up your order, you always get less than what you order or mix things up. The drive thru takes forever seriously 15-20 minutes. The employees at this location seem like they don't even want to be there, disorganized, disoriented and 0 customer services. I usually don't write reviews but every time I decide to give this place another go something happens with the order and i arrive home to the disappointment of not having my order right...read full review

More Reviews(161)


Monday 10:30AM - 11PM
Tuesday 10:30AM - 11PM
Wednesday 10:30AM - 11PM
Thursday 10:30AM - 11PM
Friday 10:30AM - 11PM
Saturday 10:30AM - 11PM
Sunday 10:30AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.