Pollo Tropical

$ • Mexican, Chicken, Fast Food

Hours:
11806 Biscayne Blvd, North Miami
(305) 895-0274

Ratings

Take-Out/Delivery Options

Tips

Reviews for Pollo Tropical

Me and my mom came to eat here today. We were not very pleased with the service. The only one I can speak good about was one called Louis that was very attentive and helpful. The cashier too but a few of the cooks and servers were all over the place. My mom got a clásico sandwich and they forgot her fries so she requested a simple request of fries to add to her sandwich and they threw away her sandwich without her consent to start another one. That wasn't necessary. People are...read full review
Food is delicious, but there is very poor organization. I ordered food on their app and I was supposed to pick it up at 2:00, where it would be brought to my car once I called the restaurant. I couldn't get anyone on the line do I went into the restaurant. Not only did I have to go in the restaurant to get the order, but I had to wait twenty minutes in line for the order to be prepared. My order was not prepared and ready at 2:00. I and others who also ordered ahead waited in...read full review
Very bad experience I ordered to pickup curveside when a reached to the parking I called several times and no one answered the phone so I decided to go inside of the restaurant when I got there I wait like an1/2 hour to one of the girl asked me if I'm picking up so I told her yes after that she helped other people and than she started getting my order ready she didn't put no utensils no napkins. I don't know what's the point to order online if I have to wait outside...read full review

More Reviews(180)

Hours

Monday 11AM - 11PM
Tuesday 11AM - 11PM
Wednesday 11AM - 11PM
Thursday 11AM - 11PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.