McDonald's in Ocala

“I wanted to make sure I commended Miss Shayla for helping me yesterday, I came through at the very end of breakfast service and was missing a couple of items. I called the store, expecting nobody to answer, but she did, And she told me to come on by and pick them up, even though it was after breakfast at this point, When I got there, she had them make the McMuffins fresh, Personally apologized to me and put two extra pies in the bag. She was so sweet and so professional, And I just wanted to say there needs to be more Shayla’s out there in the food service industry because she was just a joy. Thank you Shayla!“

“Had an amazing experience, the customer service is amazing and the food was served instantly but the highlight of my day was Yume and her espectacular customer service. She took her time to talk to us, made us laugh and overall gave us an enjoyable experience that we will remember. I hope she gets a recognition for her amazing service.“

“Amazing service. Food was hot and fresh. Even though everything went digital, there were still people at the counter to greet you and assist you. Manager Lolo was amazing with all the customers and made sure all of the meals came out in a timely manner and ahe was very polite. I get that fast food needs to be fast. Its nice to still see staff be attentive towards the customers. I will go to this location vs the sw 27th av anyway, even if I have to drive out of the way. FOODS HOT AND FRESH, STAFF IS FRIENDLY, AND FOOD COMES OUT IN TOMELY MANNER“

“Great experience at McDonald’s! The food was hot, fresh, and made exactly as ordered. Service was quick and the staff was friendly and efficient, even during a busy time. The restaurant was clean and well maintained, which made the visit even better. Perfect spot for a quick and reliable meal—definitely one of the better McDonald’s locations I’ve been to!“

“Breakfast was absolutely delicious. Blood pressure was a little high after, but it was worth it. This is a fantastic spot. The food is always fresh and flavorful, the service is friendly, and the people here create a genuinely positive environment. It’s the kind of place you can count on for a great experience every single time.“

“I G here about once a week to get food for my daughter and the food is always fresh and the ff are always hot which i love. Some McDonald's you your food it's cold, and you get mad 😠 since it's basically worthless. Its fast food don't expect 5 star but at least have hot ff. This McDonald's always does. Staff can be okay depending on what day you go“

“I was able to use my rewards, (after a short wait to use a 2nd one, same day). I was assisted by Mary Jo, the same employee who helped me last week. She was busy all the time; when there were not pending order or customers waiting, she cleaned the door glass and swept the floor. Everyone was engaged, busy, and friendly. Food was good, timely. I enjoyed it.“

“Food at mcdonald’s is always hit or miss, & same with the customer service. But i had an exceptional experience with one of the employees Kathryn. She did an amazing job at making sure i got what i ordered & was overall just very nice & very welcoming. Just because of that i 100% will be back to this location!“

“Cleanest and friendliest McDonalds I’ve been to in a long time. Then, we got out order and it actually tasted good. A lot of places serve plastic, but these guys serve old school good food; something I thought was long gone. 10/10 and would come back“

“I want to give a special shoutout to Alysha at McDonald’s! She always remembers me and greets me by name, which makes every visit feel so welcoming. She’s always friendly, kind, and has a great attitude. Her customer service really stands out, and it’s clear that she genuinely cares about making customers feel appreciated. Alysha is an amazing employee and definitely deserves recognition for the great job she does!“

“I’ll only eat here if Ms. Kim is working. She is unbelievably sweet , her staff seems to have a great respect for her(you can tell because everyone was working beautifully in unison). She’s the best. Thank you Ms. Kim and staff!“

“I'm new to the area so I'm shocked at how efficient this McDonald's is. I did not have to wait for my food, its fresh from the moment AND my order was correct off the bat. That is unheard of in Orlando lol INCREDIBLE. Great job guys!“