Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast FoodAbout Zaxby's
Customers' Favorites
Zaxby's Reviews
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I believe the Manager served me himself, very thorough, very fast, superman customer service. My food was very hot, fresh and tastes like home made fried chicken! Likely the only real fried chicken in town next to Popeyes and maybe Chic-fil-a. Have been coming here for years, very much like the current state of the place! -A Local
So great! Favorite zaxbys
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Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Zaxbys Chicken Fingers & Buffalo Wings offers a mixed experience for customers. Some visitors appreciate the improvements in the chicken, noting that it is less slimy than before, though they mention encountering some hard, crunchy pieces on the fried strips. The sauces are described as less zesty than in the past. The three mini chicken finger slider sandwiches are available, but some feel the meal is not worth the price, especially since it is not very large. Fries are considered okay, and sodas are often described as lacking syrup, being mostly carbonation. One customer mentioned giving a sandwich to cats after finding the meal not satisfying, highlighting a less-than-enthusiastic atmosphere and a confusing layout that makes walking through a maze necessary to reach the counter. The inside service can be slow, even when no one else is in line, but drive-thru service is generally efficient.
The staff has received praise for being respectful, professional, and friendly, with a specific mention of a staff member who took an order with excellence. Customers appreciate the attentive service that makes them feel valued, especially during busy times. However, some reviews express disappointment with food quality and value, citing cold or over-crispy chicken, cold fries, and a recent decline in food quality compared to earlier days. Despite these issues, some customers still plan to return, citing consistent drive-thru efficiency and friendly service.
Menu favorites include the chicken fingers, cole slaw, and cheesecake bites with strawberry dipping sauce. Seating is comfortable but low, which can be difficult for some. Overall, Zaxbys provides a range of experiences, from friendly service and tasty sides to inconsistent food quality and a less inviting atmosphere.