Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Chicken Wings, Fast Food
Hours:
390 Blanding Blvd, Orange Park
(904) 298-2728
About Zaxby's
Customers' Favorites
Zaxby's Reviews
I ask for 2 blue cheese and 1 zax sauce each time I go. they get it wrong each time. the workers here suck.
We have tried several times. The order is never correct. missing sauces or none at all. The person taking the order over talks you and is way too loud. Too much of a hurry to get rid of you then actually serve you. In a times such as this where we are trying to support a local merchant, I just cannot see us going back and then when we called was told to get back in the drive thru to get the order corrected and the line was 6 cars deep. Poor leadership rubs off on workers...read full review
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Zaxbys Chicken Fingers & Buffalo Wings offers a mixed experience for customers. Some visitors appreciate the improvements in the chicken, noting that it is less slimy than before, though they mention encountering some hard, crunchy pieces on the fried strips. The sauces are described as less zesty than in the past. The three mini chicken finger slider sandwiches are available, but some feel the meal is not worth the price, especially since it is not very large. Fries are considered okay, and sodas are often described as lacking syrup, being mostly carbonation. One customer mentioned giving a sandwich to cats after finding the meal not satisfying, highlighting a less-than-enthusiastic atmosphere and a confusing layout that makes walking through a maze necessary to reach the counter. The inside service can be slow, even when no one else is in line, but drive-thru service is generally efficient.
The staff has received praise for being respectful, professional, and friendly, with a specific mention of a staff member who took an order with excellence. Customers appreciate the attentive service that makes them feel valued, especially during busy times. However, some reviews express disappointment with food quality and value, citing cold or over-crispy chicken, cold fries, and a recent decline in food quality compared to earlier days. Despite these issues, some customers still plan to return, citing consistent drive-thru efficiency and friendly service.
Menu favorites include the chicken fingers, cole slaw, and cheesecake bites with strawberry dipping sauce. Seating is comfortable but low, which can be difficult for some. Overall, Zaxbys provides a range of experiences, from friendly service and tasty sides to inconsistent food quality and a less inviting atmosphere.