Pollo Tropical
$ • Chicken, Fast Food, Latin AmericanAbout Pollo Tropical
Customers' Favorites
Avocado Cilantro Tropichop Grilled Chicken
Churrasco Steak - With Rice and Beans
1 2 Chicken Rice Beans 12 65
Whole Chicken with 1 Side
Churrasco Rice and Beans
Pollo's Chicken Soup
Cilantro Garlic
Sweet Plantains
Crispy Chicken
Cuban Sandwich
Pollo Tropical Reviews
307 ratings
Share your opinion about Pollo Tropical
Great food and great service. Lots of healthy options. Staff was friendly and didn't make us feel rushed, even though they were getting ready to close.
Love the chicken especially when hot off the grill. Same with plantains, very good when fresh. The black beans are out of a can with no seasoning. Bread has always been just ok, now there’s no butter!
there was a lot of hair in mine and my boyfriends food. nine of the workers wearing hairnets. the workers were very nice and the actual food was great but i definitely don’t want hair in my food.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical is a restaurant with varying levels of quality across locations. While the staff is hardworking and friendly, the ordering process can be unusual at times, and food quality is not always consistent. Some meals, like the 1/2 of a chicken, can be smaller than expected and may resemble a kids meal, with reports of chicken that is undercooked or has blood inside. Customers often ask for the chicken to be cooked more to ensure safety. Meals can sometimes be dry, with overcooked chicken and brown rice, and sauces are not always offered. However, some locations serve delicious, fresh food at fair prices, including vegetarian options like rice and black beans, and fajitas. The dining area is kept clean, and there is plenty of parking available. The restaurant is known for great customer service, with friendly staff members who are polite and attentive, making the experience enjoyable. Customers also appreciate the tasty plantains and yuca, and while some find the portions small and prices high, others enjoy the food and the overall atmosphere. Overall, this restaurant can be worth visiting, especially if reviews are checked for specific locations to find the best experience.