Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
2640 Creighton Rd, Pensacola
(850) 477-0025
About Zaxby's
Customers' Favorites
Zaxby's Reviews
It’s a chicken joint what else needs to be said
I LOVE Zaxby's fried chicken salad.....it's the best salad around!!! So very happy to have ours on nine mile road open.....love the cheese curds as well....awesome!!
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Zaxbys Chicken Fingers & Buffalo Wings is known for its tasty, hot food and flavorful sauces. Many customers appreciate the friendly and caring staff, with employees like Stephanie and Danielle receiving praise for their kindness and good service. The food is generally fresh and hot, with popular items such as chicken fingers and fried pickles. The sauces, especially Zax sauce, are well-liked for their flavor, and some customers enjoy how the restaurant remembers preferences, adding a personal touch to the service.
However, there are some issues reported by customers. Several mention mistakes with orders, such as missing sauces, ranch, or extras like fries, which can be frustrating, especially when paying extra. Customers also note that sometimes orders take a long time to be prepared or delivered, and there are times when additional items like napkins are not provided unless asked for. The staff sometimes appears confused or disorganized, leading to delays and a less smooth experience. Despite these problems, the staff is often described as nice and apologetic.
Overall, Zaxbys offers good food and friendly service but could improve in order accuracy, speed, and organization to provide a better customer experience.