Pollo Tropical
$ • Chicken, Latin American, Fast FoodAbout Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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I had the best experience with Neesa tonight … what a nice human she is… so grateful for good service and kindness these days …. Thank you Neesa … sorry if I spelled your name wrong
Plantation location Broward and University
I came in first thing, probably the third customer and I was served by Iago. Immediately made me feel comfortable. He greeted me with a smile and put together my order perfectly. If more Pollo Troplical had employees like Iago, I'm sure they would do more business and have a lot more positive reviews. Like I said the food was great, service was great, the whole experience was excellent and it always starts with a smile and great attitude and the gentleman Iago had all those things...read full review
Service is not the best very slow food is decent
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical offers well-made Latin food with a variety of options to choose from. The employees are friendly, and the drive-through staff are often quick and efficient, making the experience smooth. Customers have praised the food for being fresh and hot, with bowls filled with rice, beans, chicken, and pork that are absolutely delicious. Recently, one customer enjoyed a whole chicken meal, stating it was the best chicken they ever had from Pollo Tropical. However, there have been some disappointments as well, such as missing guacamole and fried yuca that did not meet expectations. While the location is convenient with ample parking, the environment could benefit from better cleanliness. Despite some minor issues like occasional shortages and product changes, the food remains tasty, and the service is often fast. A customer noted the welcoming attention from the manager, which made their day. Overall, it is a satisfying choice for a quick, flavorful meal with friendly staff.