Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
50 N University Dr, Plantation
(305) 526-4492
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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I had the best experience with Neesa tonight … what a nice human she is… so grateful for good service and kindness these days …. Thank you Neesa … sorry if I spelled your name wrong
Plantation location Broward and University
Need refund on my order since store was closed at 8:00pm and PolloTropical app still processed order. No one answers the customer service phone .
I have NEVER, and I don’t know why I keep going back, had a good experience in the drive thru...... The lady tonight was BEYOND RUDE when I was checking my order, because on many occasions I’m missing items, and was rushing me out the line and when I get home I know why! The chicken Cesar Salad they gave me was COMPLETELY wilted and clearly OLD with WATERED DOWN DRESSING!!!! Like how do you even do that? I’m so disappointed and will never go here again!
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
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Pollo Tropical offers well-made Latin food with a variety of options to choose from. The employees are friendly, and the drive-through staff are often quick and efficient, making the experience smooth. Customers have praised the food for being fresh and hot, with bowls filled with rice, beans, chicken, and pork that are absolutely delicious. Recently, one customer enjoyed a whole chicken meal, stating it was the best chicken they ever had from Pollo Tropical. However, there have been some disappointments as well, such as missing guacamole and fried yuca that did not meet expectations. While the location is convenient with ample parking, the environment could benefit from better cleanliness. Despite some minor issues like occasional shortages and product changes, the food remains tasty, and the service is often fast. A customer noted the welcoming attention from the manager, which made their day. Overall, it is a satisfying choice for a quick, flavorful meal with friendly staff.