Pollo Tropical
$$ • Chicken, Latin American, Fast Food
Hours:
50 N University Dr, Plantation
(305) 526-4492
Customers' Favorites
Pollo Tropical Reviews
I rarely take time to write a negative review but tonight is the exception. I love a well-prepared Pollo meal. They can’t be beat. But this location has fallen short one time too many. Tonight I decided to order ahead since I had a sick husband and young child at home who needed food and it was too late to cook. My order was placed at 8:55pm with a 9:08pm pickup. I arrived at 9:10 to find that my order hadn’t even been pulled from printer. I waited 10 full minutes and watched...read full review
I do have to say this pollo tropical finally got their act together!! Idk if it's new management or new staff but wow!! The food is hot, tasty, and seems fresh. The pork is on point no burnt ends, white rice taste fresh not that it sat there. The two ladies at 5:30pm on January 2,2024 was amazing. The cashier was super friendly and the lady on the line prepping the food for the in house customers was amazing!!! Keep it up Pollo Teopical at the Broward and university location!!
Ratings
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
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My five stars are based on the customer service in the drive-through and the yuca fries. It was speedy customer service going through the drive-through. However, I am disappointed that Pollo Tropical no longer serves shrimp. When did that happen? Oh well, I've been gone for 18 years, so I guess things change.