Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Based on the reviews, Starbucks Coffee Company is a location where service and drink quality can vary greatly. Some customers report that the staff is always friendly and quick, with specific employees like Crystal and another young lady described as amazing, sweethearts, and professional. One regular customer who gets the decaf three pumps of mocha every morning praises a young lady named Jiana or Gigi for her personal touch. However, many reviews mention significant problems. Multiple customers complain that the coffee has tasted extremely burnt/stale, describing it as "Yuck." The location is often overly busy, leading to long waits. One customer waited over 20 minutes for a spinach wrap because their order was overlooked after asking for it double cooked. Another customer waited over 10 minutes for an iced coffee. The service from one employee named Blake was criticized for dismissing a complaint without looking into the issue. While some staff provide excellent service, the inconsistency in drink quality and order handling is a major disappointment for many customers.

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Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

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Starbucks Reviews

3.1
289 ratings
5
38%
4
3%
3
10%
2
6%
1
43%
Food
3.4
Atmosphere
3.4
Service
2.8

Share your opinion about Starbucks Coffee Company

I still love this Starbucks location. ...the barista(s) consistently make my beverage perfect......yes there is a wait but I have to wait at many other businesses as well.
I can’t say enough great things about this location. Always consistent, friendly, happy, attentive. Yes… they get busy and sometimes make small mistakes but they are quick to resolve and make sure the customer is happy. I truly have 2 locations I go to because of the excellent service and this is my Top choice. They remember my order , my name no matter how busy they get. If I can name all of them I will but a big shout out to the managers, shift leads for being...read full review
I wanted to share positive feedback regarding Amber. She did a great job assisting me with my order while actively maintaining the dining area and cleaning tables. Outstanding service like this makes this my new regular store. Passing along to DM for recognition!

Read All Reviews(289)

Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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