Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company at the UTC location offers a mix of good service and some challenges. Customers appreciate the efficient service and friendly staff, with one reviewer praising the team for their great customer service in a busy environment. The staff member who took an order was described as very kind and polite, despite being new and still training, though there was concern about some coworkers treating her poorly in front of customers. Another customer noted that their coffee was freshly brewed and served hot, with a special request for extra caramel fulfilled perfectly. However, there are occasional issues with wait times, as some customers feel that even simple orders like a Tall coffee should not take more than five minutes. Overall, the staff's effort is appreciated, and when service is good, it is highly valued. The location is seen as a busy but well-managed spot for enjoying coffee.

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Starbucks Coffee Company
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Starbucks Reviews

2.4
114 ratings
5
24%
4
3%
3
8%
2
16%
1
49%
Food
2.7
Atmosphere
2.7
Service
2.4

Share your opinion about Starbucks Coffee Company

This UTC location is very efficient. I appreciate going to Starbucks and experiencing great customer service. Thank you for having an amazing team in place to service such a busy location. You guys are doing awesome. Keep it up!
Requested coffee with an inch from the brim so I could add water. I received no accommodation for that. Server put my cup out with his fingers on the rim (from the top). When I softly told him about the sanitation problem, he said that was the only way he could do it.
The worker Mary was super sweet and extremely fast made my drink Ina min

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Hours

Monday 9AM - 8:30PM
Tuesday 9AM - 8:30PM
Wednesday 9AM - 8:30PM
Thursday 9AM - 8:30PM
Friday 9AM - 9:30PM
Saturday 9AM - 9:30PM
Sunday 10AM - 6:30PM
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