3.3
Good
15 Reviews
220 West Brandon Boulevard Ste 105, Brandon · 3.26 miles
“Their Cuban sandwich was absolutely fabulous! It was delicious! Fresh pressed, hot and full of sumptuous flavors. Exactly what I had hoped to find on my first visit. With all of the choices and varieties of Cuban food available in our area you are sure to find highs and lows in the ways proprietors present their cuisine. Definitely the Cuban sandwich was a high. I'm sure there are many more A-plus goodies, including the taste-tempting baked goods on display! Along with the Cuban sandwich, I got a cup of the Black Bean soup. For me, the soup was a watered-down letdown. The soup base was almost clear with no viscosity to it. The flavors were not bad, but I am used to almost always getting a soup with a thicker base elsewhere. A heavier soup base carries the bean flavors so much better and gives this soup the heartiness it deserves and typifies. Judging from the incredible Cuban sandwich, I feel bad mentioning even slightly negative issues. BUT, what's the point of a review if it's not factual? My first impression, or anyone's first impression on their first visit is the person at the point of sale. THEY are the face of the place, representing the owner and all their hard work. Their interaction with a customer sets the mood. AND, in many cases, a desire whether or not to return. The girl at the register that I interacted with was quite bland. I made some hopefully positive comments about the place to which she stood looking at me like a zombie. I'd rate her customer service skills as needing some training and insight. Secondly, I simply wanted water to drink. I'd have preferred a cup so I could have gotten ice and water from the fountain drink machine. Instead, I was offered to purchase a bottled water. Not an issue, but the water was luke cool. Like drinking out of a garden hose. My BIGGEST issue? Moreno Bakery should consider some more environmentally friendly ways to deliver the food. Tons of paper and plastic handed out, so people can walk 30 feet away to a table, consume the contents, then discard it. ALL of which likely ends up in a landfill. They are not alone in this practice; it happens most everywhere. But I did find it extremely wasteful to put my Cuban sandwich in a paper wrapper, then place that wrapper into a large paper bag. All so I could walk to a table, pull the Cuban sandwich out of the paper bag, then throw the paper bag away! That's a whole lot of paper bags going to waste. Okay, enough of the negative. I'm definitely looking forward to a return visit to Moreno Bakery. This time, I will take in some of the hot food offerings they dish up family style. AND, I'll bring a friend who'll HELP me get through some of those decadent desserts! Oh, yes.....”
Bakery · $
Recommended
