“Stopped by after dining out with husband for warm chocolate chip cookie for him & the cinnamon cookie for me. Their computer was down so cash only but that did not stop any of the several patrons in the store. The staff were great and oh my goodness those cookies were fabulous. We shared the warm & fantastically gooey delicious chocolate chip in car! Shared the cinnamon at home with forks. Such a nice way to end a Wednesday.“
“My husband and I have been loyal customers since a week after this place opened. They’ve gotten a TON of business (I honestly think they should franchise!) and we’ve always loved coming in and seeing their smiling faces, especially from the older lady who always makes sure to greet us with the most enthusiastic greeting!! Unfortunately, the downside of small businesses is when they start accumulating more business, something has to fall short- whether it be the service, the quality of food, or the environment. Recently some of our orders have been not up to the standard we were so used to. But we never bring it up and give grace because we can understand as business owners ourselves how hard it can be to juggle so many hats as a local business, they are 100% a town favorite! I can agree that the cashier has an attitude and sometimes is very nice but other times appears burnt out or as if she can’t wait to leave. Asking questions seems to be such a burden or irritation. The owner has always been top notch, but recently gave us attitude and kept talking over me when I was expressing concern over such a small misunderstanding between me and one of the servers who seemed to not understand me. I even advised my husband to address the matter away from customers to not upset the workers and come off as though we were trying to embarrass them for something so small. I NEVER complain because these people have been nothing but nice to us, which is why i felt so comfortable addressing the issue as well but to no avail. I don’t expect anything but common courtesy. The cashier definitely made some passive aggressive remarks to my husband as well and my food was exactly how I thought it would be because they refused to just give me a fresh servicing of pernil. The order I had was extremely dry and the skin was sticky, cold and chewy. I felt patronized and as if I was talking like a Karen when i was extremely apologetic for even bringing up the issue and causing confusion at all but the cashier rolled her eyes at my husband and they didn’t even say bye to us lol they just continued talking in spanish as if i couldn’t understand them. Unfortunately I will continue eating here because they have some of the best latin food in tampa IMO, but I will not be getting my usual order due to lack of consistency. I hope they will continue to grow as a business and accept constructive criticism from their loyal customers as an opportunity to improve and not be so defensive in the future because we have turned so many people onto this establishment and have so many memories of me fueling my pregnancy cravings here and they were the first place we stopped at on the way home from the hospital when i delivered my baby girl. In the future, I will just be cordial and continue to support them because overall we’ve had great experiences which is why i gave the 5 stars. I wish them nothing but success and blessings moving forward!“
“This place is a gem. Upon walking in, I was greeted and the young lady was super nice. I specifically came in because they offer gluten free cupcakes and they were delicious. My son enjoys cupcakes but he was so overjoyed at how delicious they were that he asked for more. Definitely will be back for more!“
“Carole did an AMAZING job preparing macarons for my baby shower. She was so communicative and accommodating through the whole process. The cookies were expertly made and well packaged for transport. All my guests raved about the flavor! I would 100% recommend Alice’s Macarons to anyone looking to have a batch made for any occasion!“
“Well, these have to be the BEST GF/Vegan donuts I have ever had. (Not joking). You won't be able to tell the difference if you've never a GF donut.The baking process and flour blend is unbelievable. And the frosting on top makes the donut all that much better.The coffee is great and so are the cinnamon rolls!Give it a try and you won't be disappointed.“