Dairy Queen Grill & Chill

$ • Fast Food, Ice Cream, Burgers

Hours today·

About Dairy Queen

Dairy Queen Grill & Chill offers a mixed experience. While the manager provides wonderful customer service, creating sweet memories, the restaurant's accessibility is still limited, with a rough parking lot and tricky seating for wheelchair users. However, the staff, including Christina, has been noted for their amazing friendliness and willingness to help customers, making sure everyone is happy. The food, including the popular Reese's Peanut Butter Cup Pie Blizzard, is often fresh and hot, with many customers praising the quality and accuracy of their orders. Though there is still room for improvement in customer service and employee attire, the overall atmosphere is enhanced by the cheerful and kind staff.

Menu

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Dairy Queen Grill & Chill Menu
Dairy Queen Grill & Chill Menu

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Dairy Queen Grill & Chill
Dairy Queen Grill & Chill
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Dairy Queen Reviews

3.1
229 ratings
5
42%
4
10%
3
7%
2
6%
1
35%
Food
3.5
Atmosphere
3.3
Service
3.4

Share your opinion about Dairy Queen Grill & Chill

Ordered a medium cone... portion of cone was missing and ice cream was smaller than usual, also purchased other items. Manager made no apology for lacking ice cream or damaged cone.... Not what I expect from DQ....
Everytime I go to this location, the big white lady with red hair and light eyes is always rude and has an attitude. She sighs loudly and huffs and puffs saying slick remarks under her breath anytime I ask questions or if I need something. Her customer service skills are terrible. I ordered a kids meal for my child and waited to get the ice cream so it didn't melt and when I went to the counter to get it, she put a tiny dab in the cup so when I asked for a little more, the manager...read full review
genuinely some of the best cs i've ever had. not overdoing it and being very friendly. i came in as a doordasher and met douglass and kristine, who both genuinely made my night a lot better. amazing service, i hope to see them again!

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Hours

Monday 10AM - 11:45PM
Tuesday 10AM - 11:45PM
Wednesday 10AM - 11:45PM
Thursday 10AM - 11:45PM
Friday 10AM - 11:45PM
Saturday 10AM - 11:45PM
Sunday 11AM - 11:45PM
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