Pollo Tropical
$ • Chicken, Latin American, Fast FoodAbout Pollo Tropical
Customers' Favorites
Half Chicken Meal
Sweet Plantains
Grilled Chicken
Cuban Sandwich
Tropical Trio
Chicken Bowl
Chicken Soup
Black Beans
Pulled Pork
Yellow Rice
Pollo Tropical Reviews
351 ratings
Share your opinion about Pollo Tropical
Fresh chicken every day 🤣🤣
Everything was good but you forgot my platanos!
We enjoy taking out from Pollo Tropical on W Waters Ave. But it's a hit or miss. We don't know what we get or is missing until we open our food at home. Late evenings, chicken is dry, seems as though it's sitting on the grill for too long. Sometimes they miss an item or two from our order. But we keep going back because we enjoy their food and prices.
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Pollo Tropical offers a diverse menu with vegetarian options and accommodations for dietary restrictions. The restaurant has ample parking space and is kid-friendly, making it a suitable choice for families. The establishment also provides wheelchair accessibility through the front door entrance.
Customers appreciate the exceptional customer service and the high-quality, fresh, and flavorful food. The restaurant is a popular choice for large group orders, with the staff working efficiently to ensure timely delivery. Diners consistently praise Pollo Tropical for its delicious and healthy meal options, such as the grilled chicken, mojo pork, and the popular vegetable rice dish.
However, some customers have experienced issues with the drive-thru service, where they were unable to add extra items to their order. Additionally, there have been instances where employees were unsure about handling mobile orders. Despite these minor challenges, customers continue to find themselves craving the restaurant's offerings, particularly the cilantro garlic sauce and the mango iced tea.