“Stopped by traveling thru. Placed an order thru the drive theu and decided to change my drink if it wasn't too late. You could hear someone in the background dump out a drink amd came on the microphone stating it wasnt too late asking what I would like. She was very accommodating and polite even though she had started making my drink. The food was hot and fresh.“
“I visited this Dunkin’ location yesterday and unfortunately the experience was very disappointing. They barely had any donuts available, which was surprising for a place known for its variety and quick service breakfast options.
The crispy sweet pepper bacon was also not crispy at all, which added to the overall letdown. On top of that, the customer service felt very bland. There was no communication, no explanation about the limited selection, and no effort to make the experience feel welcoming or informed.
As a customer, service and attitude matter just as much as the food. It was disheartening to walk into a place where it felt like the staff didn’t really care or want to engage. Even simple things like letting customers know more items were coming out would have made a difference.
The tables also were not clean, which is concerning for a food establishment. Cleanliness and presentation reflect directly on management and overall standards. Sadly, this location did not meet expectations in multiple areas, which surprised me being I was in a more upscale side of town.“