Dunkin' Donuts in Ocala

“This is a GREAT Dunkin Donuts in Ocala on South Pine. Came this afternoon to get my traditional frozen coffee and the girls there - Susan, Brooke and Trish took care of me. My frozen coffee was perfect and the chicken and pepper wrap was delicious. Every single one of the ladies working there today were exceptional in the way I was treated - courteous, professional, kind. This is one of my favorite places to pick up my coffee.
A huge thank you to Susan, Brooke and Trish for taking care of me today. You all deserve a raise and a kudos from the owner. 💖“

“I have always loved this dunkin and the workers. Today must be an off day. I ordered a caramel swirl. It had little to no ice. The coffee was room temperature, yuck. I went back through the drive through and asked for a cup of ice at which I was told it would be $.51. I explained I had little to no ice in my drink and that it was warm, showed the window staff my drink. He then says he can give me a small cup, I said that would be fine. I had no idea that cup is the size of spit cup and was given approx 6-8 ice cubes. Ridiculous. I still gave 5 stars because I was mad enough today to give only 1 and write a review but never gave the workers the 5 stars for all the times they were totally awesome! Thank you for what you do! I appreciate everyone of ya'll. God Bless.“

“Hard-working staff, who aim to please... and they certainly do. This is a very busy store, but the drive-thru keep flowing as does the line inside. Donuts are well stocked, and the dining room is clean. Tiny parking lot, so it helps to park by adjacent businesses.“

“I love this Dunkin! The customer service is always wonderful, and my coffee tastes perfect delicious . I’ve been to other locations where my coffee can be too sweet or not sweet enough, but at this store, it’s consistently just right—99.9% of the time! I really appreciate the staff for their great service. Keep up the amazing work!
# 24ozhotrefill6&6“

“The staff went above and beyond to make a drink that sounded phenomenal to me. I wanted a frozen coffee, and then I seen they had cookie butter flavoring in a latte and they were able to create be a phenomenal frozen coffee with cookie butter swirl for me and it's the best drink I've ever tasted. Thank you so much.“

“I've of my favorite places in the whole world. I was actually out of town and stopped here, good store. Great environment and employees are very kind. I got my cold brew iced coffee and my favorite donut, the vanilla icing with sprinkles, which always brings out the kid in me every time.“

“We used the app to order and even though we arrived before the order was ready (walk in) employees said they didn’t have our order. They finally found our two coffees in the drive thru area. Even though the sandwiches just arrived at the counter, when they’re really busy they must cut down the time the sandwiches are cooked in the microwave! Our sandwiches were cold!!!!“

“Please give the GM at this location a raise!!! I didn’t catch his name but he said he was the GM, I was one of the very first customers in the morning of 11/1912025. Not only was he exceptional but he went above and beyond the extra mile for me. I am a regular and he will be the reason I remain one. I’ll drive to north pine Dunkin over the blvd Dunkin any day!!! Hats off to you kind sir! ⭐️⭐️⭐️⭐️⭐️“

“Very nice two ladies that were working here yesterday we went through the Drive-Thru and broke down at the end of it even parked diagonally and they were so kind to my children while we worked on it till we were able to drive away late late last night I am so grateful thank you but to the Young gentleman that thought they were funny driving around 5xs in a row screaming at us and laying on the horn to freak my children out ugh

Kid-friendliness: So kind to my children“

“I was able to purchase the very limited Wicked Box, but they had no Wicked Munchkins. When I asked why, they said they were discontinued. So why are you selling the tins if you have no Munchkins to put in them? That was disappointing, but at least I got the tin. They also didn't have blueberry Munchkins, which was again disappointing. So I got the two Munchkins I didn't even like, but I got my tin. My coffee wasn't made exactly perfect, but they were busy. I give leniency when people are busy even though I order always on the app. So it's right in front of them in advance. It could have used a little more cream and a little more sweetener, but I carry extra sweetener for that scenario just in case. So I'm always prepared“

“I never do reviews ever but this was the best dunkin I have been too in Florida the guy with all the tattoos didn’t get his name but he made the best coffee I’ve gotten from anywhere in general and hash browns were perfectly crispy unlike the normal soggy undercooked turds of hash browns they attempt to serve at other Dunkin’s.“

“Victor is such an awesome person. This is the second visit and Victor knew exactly what I drank after a couple months. Victor knows and understands every customer and cares deeply about making sure the customers are 100% taken care of. Thank you Victor for being so awesome in everything you do! She needs to own her own Dunkin’ donuts with the awesome customer service she provides.“