“fast and friendly service by the staff except I walked back inside once to refilly soda and the manager followed me back outside saying I couldn't do that ,it was stealing ... like really ?? it's a soda from the soda fountain ...“
“I actually like this location a lot and the reason for 4 stars is a simple fix... STOP IGNORING YOUR FRONT COUNTER CUSTOMERS! I am a restaurant manager by trade. I understand the pressure of a Drive Thru timer. I get it BUT why am I ordering online if im waiting just as long as I would had I sat in the drive thru due to everyone in the store being in the back and focused on nothing butbdrive thru customers? Come on now yall, start paying attention to your upfront counter please and i will change my rating 🙃“
“I'm here to leave a good review, because the guys who helped me on the night shift on 10/26 were really nice. The place was very clean, which is usually hard to keep in this chain. So far from my house I ask for good service and good cleaning in the surroundings.“
“As far as McDonald's go, this was probably the best one I've been to in years. They got the entire order right for 7 people which is a feat in itself for McDonald's. The staff working at 11:00 AM on 12/28/2025 was fantastic. Everyone was pleasant and the manager was great. She was running the show and making sure orders were going out correct and in a timely manner. I don't post often, but felt compelled to do so because of how exceptional the staff was today. Wow!“
“Normally don’t do this but need to give credit where credit is due. Hands down BEST McDonalds in the Albany area. Quick service, greeted with the upmost respect, and food was HOT! Not sure where the previous bad reviews come from, maybe change in management. Even though this McDonalds much further than others to home, if I need a golden arch fix, this is the only one I will go to in town.“