“This location customer service has been better since I lasted visited 2 years ago. The only thing I don’t like and wish they’d adjust is the smoothie sizes. The medium is a small size.I ordered a Number one Big Mac meal with a medium Mango Pineapple smoothie.“
“The people do not know how to do the order right that's the only problem but the food was good the people the manager gave me a free sandwich very nice and ice cream cone to make up what that guy did wrong thank you very much I like you a lot I would like to build I know one the owners we would love to have a McDonald's at Ashford Alabama I talked to the mayor I'm talking to y'all we love to have one there“
“I'm not going to rave about the food; it's fast food and it's McDonald's. It's pretty much what you'd expect. It keeps hunger at bay, and I like it. However, I would like to say that the people on the morning crew really have their act together. My order has always been right and they're fast, which is a definite plus when I'm on my way to work. Also, unlike the McDonald's on Veteran's Parkway close to downtown, I've never had to beg for ketchup while the counter people ignore me and pretend like they don't see me standing there for an interminable amount of time; they just give me ketchup.“
“I was told I had to order on the kiosk as they were short staffed. It normally would not bother me but I came after going to eye doctor earlier that morning. Had a hard time seeing and finally another customer helped. The funny part was since I was paying with cash I still had to go to the cash register anyway.“
“It’s McDonalds! You want burgers, chicken nuggets, sausage biscuits or ice cream…They have it all! The Big Mac rules but the Filet o Fish will take Your heart away! Plus, they support McDonald’s House. Providing lodging for parents with sick children. Enjoy!!“
“The food was awful the bun was hard it tasted like it was sitting all day! I would have taken it back but drive thru to home.Today I went back to try it again it was also better and hot but is it because I ate inside? Need to try drive in to see if I get same results as today.“
“Good job you all...I'm adding a 1 star ? when I has a 5 star before this is my 3rd time going here and food is cold nugets are hard and cold plus I think they need to do deep inspection 3 tines my stomach and diareah I've been having .if I have to drive an extra mile to get real good and warm food I will no “
“This location is always busy. Expect a wait in the drive thru. Oma loves their caramel frappes. With the boys the cheeseburger meal deal is a great value. It's 14.99 for 2 cheeseburgers, 2 10 count nuggets, and 2 medium French fries. This location sometimes has staffing issues.“
“This store was extremely busy when I visited yesterday. The drive thru had cars wrapped around the building and more pulling up. We decided to go inside. I was so impressed with the great customer service experience. Although busy, the associate walked up to us and greeted us and asked if we had been waited on. We told her no, and she promptly took our order. She resumed helping her busy staff. Our wait took a while because I requested a 20-piece nuggets cooked to order. I was thrilled because at other McDonald's, I've had nuggets dropped back in the fryer for a few seconds and either had to drive back to the establishment and get them cooked fresh. I've also had them just take them out of the holding tray room temperature and had to deal with nasty attitudes just to get what my money was paying for. Getting back to standing waiting patiently...I observed how, although they were swamped with orders, they were getting those orders out there effortlessly. There were no yelling or disgruntled employees. One associate greeted us with a smile as we watched her walk back and forth outside in the sweltering heat, and she still did it pleasantly. When my granddaughter's order was brought out, they told me that my order was on the way because it was being freshly cooked. I was so pleased because most just sit orders on the counter and look blankly in your direction and walk away. Leaving you to figure out if that's my order when several people are standing around and ordered the same thing except different toppings. Well this wasn't the case with this establishment. My nuggets were brought to me and we were told to have a nice day and enjoy our meal. I did enjoy my meal! Great service can make the difference in how well I enjoy my food. I have had some horrible customer service that I lost my appetite and wasted my money. This McDonald's on a busy highway is a hidden gem!! They are Rockstars!!!!“
“Food was good. Playground was ok. Parts were dirty inside so we just avoided that section. However, I don't see the point of mobile app ordering to the table in the playground (so i dont have to leave me kids)if they are going to just keep calling you to the counter.“