Dunkin' Donuts in Atlanta

“I had the pleasure of visiting Dunkin' Donuts recently, and I want to share my outstanding experience with one of their staff members, Ashley. Despite my initial disappointment when my favorite donut was sold out, Ashley went above and beyond to assist me in finding a perfect alternative.Her warm and friendly demeanor made me feel welcomed from the moment I walked in. When I expressed my disappointment about my go-to donut not being available, Ashley quickly recommended a few other options based on my preferences. She patiently explained the flavors and textures, helping me make an informed decision.What truly impressed me was Ashley's genuine enthusiasm and dedication to ensuring I found a donut that I would enjoy. Her product knowledge and willingness to assist in the decision process made my visit to Dunkin' Donuts a delightful one.Thanks to Ashley's exceptional service, I discovered a new favorite donut that exceeded my expectations. I want to express my gratitude to her for turning what could have been a disappointing experience into a memorable one. Dunkin' Donuts has a gem in Ashley, and I will undoubtedly be returning, knowing I'll receive top-notch service with a smile. Keep up the fantastic work, Ashley!“

“I'm giving 5 stars across the board because this location is always on top of it. The staff are overworked during the morning rush, but they do a fantastic job keeping up. The only thing that would help this location is one or two more staff members in the morning.“

“Besides the great quality of bagels, coffee, and donuts, I want to commend Habiba, the outstanding General Manager. She has always been so cordial and professional, providing 5-star guest service. Moreover, Habiba is so dedicated to all of her guests, providing a friendly and warm environment, never failing to make us feel like valued guests. She is a one of a kind manager who is gifted with an ability to connect with us all!!“

“⭐️⭐️⭐️⭐️⭐️
Shoutout to Zacai and Vijay at Dunkin’ Donuts – these two deserve major recognition! From the moment I walked in, they were kind, attentive, and on point. They didn’t just serve coffee and food, they made the whole experience fast, fresh, and snappy.

It’s rare these days to see employees who can balance speed with genuine hospitality, but Zacai and Vijay nailed it. The order was perfect, everything tasted fresh, and the positive energy they brought made my quick stop feel like a highlight of the day.

If Dunkin’ had a Hall of Fame for customer service, these two should be first in line. Thanks again, Zacai and Vijay, for keeping it smooth and making it look easy – you set the standard for what a Dunkin’ run should feel like! 👏☕🍩“

“Went inside this morning to avoid the line outside, so of course the employees were still very busy with the drive thru though there was no line inside. They still greeted me very warmly, I was helped quickly, and my order came out faster than I thought it would. A young man held the door for me and the other customers who had come in, and he even helped me carry my order to my car. What I ordered was not even for myself yet I left feeling like I’d had a shot of Good morning! It really made my day. Young excellence, I love to see it.“

“I purchased 3 Maple Bacon Croissants. The cheese wasn't melted and 2 of them fell apart as soon as they were unwrapped. My green tea and small coffee is supposed to have blueberry shots but I couldn't taste it. I think it was the location because I can taste the shots when I get them from other locations.“

“This is one of Midtown Atlanta's favorite, rise and shine coffee time locations. It's also one of the friendlier pet owners places to walk in, with your four legged family members.. dog allowed, And I think they like the coffee smell as well as the freshly made breakfast sandwiches.. great atmosphere.“

“I love and appreciate this location so much! Their workers are always efficient, friendly and accommodating. It’s nice to just zip through the drive-thru, place a mobile order and walk over, or even enjoy some time in the cute, little lobby.“

“I love this store, mainly because it's the only one in the area. The owners are nice, however culturally, sometimes the lady can be a little rude and ask inappropriate judgmental questions. She's sweet, but her approach can come off offensive at times. Even though I know she doesn't mean it. Also, the store smell like burnt griddle, and that smell can linger in your clothes for a while.Overall, their caramel coffee is the best. Dunkin is my favorite coffee shop of all.“

“I often get mobile orders from this particular Dunkin because it's on my way to work and also I'm making runs between my firm's locations. The mobile orders are always quick, delicious, and correct. The staff is always courteous and kind. And I'm thankful for them for making my day run more smoothly. I wish I could tip them on my mobile orders. Please give those people a raise. But anyways, all the stars for this Dunkin!“

“The experience was so so, not bad, not great! When I ordered food I specifically said the meal that I wanted, the coffee and a donut. The bill was somewhere around $20.00, didn't think anything of it because of the extras I got, but when I got the food and coffee the hash rooms were missing. So I said I ordered the meal and the hashbrowns are missing. They said you didn't order a meal, I said I did to, blah blah blah, anyways, I did order a meal, but still had to pay for some hashbrowns that were supposed to have been included. I dont complain ofter, or even seldomly, but this deserved a little bit of it. Other than that for the two of them working, they handled that morning crowd efficiently. I'd go back again. Just make sure to verify Triple time Your order

Parking: I'm not sure if street parking is free, but if you're just going in to pickup an order, put your flashers on and you should be fine.“

“This is the only Dunkin' I frequent. The employees are always super friendly and timely. There is a wonderful young girl that works there most times I go and she is such a joy! Always makes my order to perfection and accommodates if they're out of something. Donuts are always fresh, even if you go near closing time!“

“Spencer is my guy he created me a frappe that was not on the menu and it turned out to be so good here take a look and then also recommended to grab something next time that was not on the menu. This Man has awesome customer service and great conversation my first time coming to this location and this is the only Dunkin I want to come to for now on, and I don’t even live in this location“

“This is an amazing location!

It’s next door to my office so I usually swing by in the mornings to grab coffee + a snack when I’m headed in and the employees are always great!

They’re polite and professional, and they keep the drive-thru line MOVING even when it’s long.

Without a doubt one of the best locations in Atlanta“

“The people are nice here. The quality of the food is good and seems pretty consistent. Usually no lines but the wait time varies (sometimes super fast & other times a bit slow). Overall, I’ll keep coming to this location. There is free parking here (for customers only).“

“Dunkin on Old National Highway has the very best customer service! There has never been a time that I have went here to order and was not greeted with above and beyond customer service.
The doughnuts are always fresh. The coffee always hot. But it's the customer service for me and why I keep returning.“

“Located in Concourse T (Delta area) this group of ladies who work the morning shift is why the South is known for hospitality. You cannot be in a bad mood getting your order here because they are all just beaming sunshine.
Oh and my order was spot on and the food was good.“

“Every time I stop by in the morning, the staff is incredibly kind and polite. You can really tell they’re eager to assist you quickly, and the food always comes well-presented and fresh. It’s a great way to start the day with service like this. Keep it up!“

“I’m a Dunkinnesta yes I made up that word!!!! I love Dunkin. The staff at the location I go to are awesome. One location always know it’s me and the signs says Hello Adrienne before I tell them I have a mobile order!!!! Love the app it’s so convenient and easy.“

“The ladies and gentlemen that work here in the morning are amazing. 1 last in particular has remembered my name and knows exactly how I like my coffee & hash browns! I take customer service very seriously as a business owner so that extra step means so much to me! Thank you all!!! Su R.“

“To everybody who is slandering my name please stop! Because you guys don’t even know what y’all are talking about! I am not rude! Nor have I ever told anybody that I’m going to call the police! Before you guys write reviews make sure you are talking about the right person! Because I’m not rude! Never have been! I always greet everybody and I AM THE NICEST ONE IN HERE. Just because my name is on a receipt doesn’t mean im a manager! So please stop slandering my name!“