Starbucks Coffee Company
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Starbucks Reviews
141 ratings
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A very very popular Starbucks coffee place inside Cumberland mall
I only take the time to leave a review if I have received stellar service and that’s what took place today at this location. Her name is Gidget, I encountered her at the register. Upon arrival I could not remember the name of the drink that I usually get, she was very patient with me as I tried to recall. When I did recall it was a pumpkin cream chai, and unfortunately it is seasonal. I was bummed about it however she suggested that I try a dirty chai instead with sweet cream...read full review
Dillan was nice and attentive drink was 10/10 !
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 12 - 7PM |
Starbucks Coffee Company offers a consistently positive experience, thanks to its friendly and attentive staff. Multiple reviews highlight the exceptional customer service provided by team members such as Gidget, Dylan, Tris, Ayden, and Chris. Gidget was praised for her patience and helpfulness, taking the time to show how to maximize points and suggesting a new drink, the dirty chai with sweet cream and salted caramel cold foam, which became a favorite. Dylan impressed customers with his welcoming attitude, genuine focus on making sure orders were perfect, and his ability to recommend drinks that suited individual tastes. His personalized service and care made long drives worth it, even for those who don’t enjoy the mall environment. Tris demonstrated kindness by making a replacement drink when an order was mistakenly placed at the wrong location, showing a dedication to customer satisfaction. The staff’s friendliness, product knowledge, and willingness to go above and beyond create a welcoming atmosphere. Customers also appreciate that their drinks and food are consistently delicious, and many mention that visiting this Starbucks is a highlight of their day. Overall, the location is characterized by excellent service, knowledgeable staff, and a warm, friendly environment, making it a favorite spot for regular visits and special occasions alike.