Wendy's in Atlanta

“Ironically this customer service was very bad hints fast food in and out I went inside their very fast now their window I'll see a 60 to 70% they do get you in and out this is how you take it once again black customer service is very good as well“

“Waited in the drive thru about 30 mins worth the wait guy who was at the window got my food out fast and correct including condiments also I ordered two large chili’s and med mango strawberry lemonade and cajio spicy chicken however you say it lol“

“The food was on point, exceptional quality. The employees were respectful. The dining area was clean and orderly. Note: you are required to order food or be asked to leave. This location is off Fulton Industrial, a high crime area. They don't want no homeless sheltering in their restaurant. Business not personal. Will visit again.“

“Best fast food experience in years. Incredible service. Well managed. Food was hot and perfect. Each order was in individual bags, making distribution easy.
Kudos to the excellent manager who was running the drive thru. Very impressed.“

“I asked for Splenda she gave me regular sugar I asked for jelly she ignored me walked away closed the window another lady walked by the window seen me but turned fast to ignore me also so I had to raise my voice and say can I please have some Splenda please y work and be so rude to paying customers thats just trying to have breakfast.“

“I don't know if it was cause I was dying of thirst or they restaurant water is that good.
Yes it didn't have any soda water in it and they wasn't tripping about giving me a cup a water. The food is cool too. Thanks yall and it must have been something cause I'm telling y'all .“

“Idk who needs to hear this, but it has to be said. Ms. Deborah in drive through has the best customer service. If she’s having a bad day, you’ll never know it!!! She is always smiling and very sweet. A pleasure to encounter first thing in the morning with my coffee. Give this lady a raise. Great customer is hard to come by these days.“

“Food always is freshly and quickly prepared. However, the women in the drive thru are always impatient, never greet, and always ask you to pull up to the front door to quickly get you out of the line. I guess I will take bad customer service is my food is always fresh.“

“Delicious and fresh Parmesan grilled chicken salad with crunchy fresh lettuce, cheese and chicken.
Great ceasar dressing. Really delicious and very filling for me. Enjoyed it tremendously. Looking fwd. To trying other salads soon. Bon appetit!“

“Update: Much better experience in 2025. Upgraded from 2 stars to 4.

The food I got was good. But it was in a sealed bag and I didn't notice I was missing my fries until I got home.

I also didn't get my drink, but that's partially my fault because I didn't notice it at the window...“

“I had a great experience coming here. The staff was working hard, very polite and professional. When there was a problem with getting me what I paid for they accommodated with no issue which really made me feel appreciated. The guy who I'm assuming was the manager even checked on me while cleaning up around the seating area. If I'm ever staying at the pilot again I will gladly give them my money.“

“I had a good customer service I just want to say thanks to Austin for providing good service food was fresh it was hot and I really appreciate his wonderful customer service I will be returning back thanks for the upgrade to this location thank you Austin keep up the good work“

“I went through the drive thru and ordered the $5 biggie bag plus a sugar cookie. All my items were in the bag and everything was served fresh and hot. The sugar cookie was a little bit over cooked but it still was a solid meal.
The service was nice and quick. Overall I would definitely come back to this location.“

“The only thing I do not like is they supper size your order so when you get up to the window that is when you find out it is costing $2 to $3 dollars more than what it on the board with all the items they have. It has happened twice now and I just pay and not make a issue, but next time I will tell them I want the regular food order that I ordered because I did not tell them to supper size the order. The second time that it happened is my car was full 6 people and it costed an extra $14.00 dollars. They are very sneaky. I am sure it is the owner telling them to do that, and he/she might even be splitting with them at the end of their shift.“

“Despite being probably one of the busiest Wendys in the world, they processed the long line super fast, and I was happy to see a pick up line.. no gaggles around the counter! I asked for no pickles and got it, the burger was fresh and good.. overall very satisfied. The manager here should get a serious raise for keeping the line going so well.“

“First off my review is a lot overdue. I would like commend Trey for great customer service and phenomenal work ethic. It was like he was working both cooking and drive thru. He was delivering food in a timely manner with a nice attitude. In my time of coming to Wendy’s my sandwich never been that fresh…. It was steaming 😋 great job Trey. Keep up the good work.“

“I went to Wendy's after a long flight. It was well after 10:30 pm, so my expectations were honestly, low. I ordered the Apple Pecan Salad with Pomegranate Vinaigrette dressing. The young man at the drive-through window asked us to pull forward; they were making fresh chicken breasts, and there would be a short wait. Gladly, we did so, because there's nothing worse than eating old, dead and gone chicken on a salad. The young man came out in less than 7 minutes, and we were on our way. The salad was freshly made and aesthetically pleasing to the eye. The chicken was moist and tender, and overall, the salad was really good. They even gave me the extra salad dressing I asked for. Unfortunately, the pecans in the Apple Pecan Salad were missing in action; that's why I deducted a star. My experience at Wendy's was, largely, a great one. . .I just wish they'd do a quality check on their to-go orders.“