Wendy's in Atlanta

“My grandbaby is so sick of the same boring toys. Y'all gotta keep up with modern trends. Please? The same boring toy with a boring plastic white face. The food was good and freshly prepared. If she gets the same toy, she made me promise I would let her record a complaint. 😆“

“I used to have a few issues at this location but 1 manager always stood out to correct my issues. Jess is absolutely the best!!! Seems like lately they have new counter staff which is a huge upgrade a customer service has been revived at this location. JESS thank you for always being you“

“I visit this account for lunch at least once a month or so. The service is always very pleasant and one of the main reasons I return.

The Store Manager Maurice is excellent, and is always very positive. There is a young man by the name of Noah who is also great, he even remembered that I prefer my fries unsalted.“

“Ironically this customer service was very bad hints fast food in and out I went inside their very fast now their window I'll see a 60 to 70% they do get you in and out this is how you take it once again black customer service is very good as well“

“Best fast food experience in years. Incredible service. Well managed. Food was hot and perfect. Each order was in individual bags, making distribution easy.
Kudos to the excellent manager who was running the drive thru. Very impressed.“

“Andre is an amazing employee! I stopped eating fast food due to bad service. Andre makes eating Wendy’s such a delight. His positive attitude and efficiency is top tier. I could definitely see him having his own franchise or 100 one day. Thank you for going above and beyond Andre!!!“

“This location‘s MORNING CREW is one of the sparkling moments of my daily commute into work. I often stop for a coffee and a breakfast baconator and every time I get fast, friendly service fresh hot food and it’s always given to me with a smile and a pleasant attitude. After driving an hour into work through Atlanta traffic, pulling in to pick up my breakfast and having it served with such a positive attitude can change my entire mood.“

“5 min wait at the drive thru at lunch time on a Saturday afternoon. Ordered via the app for a pick up. Drive thru employees were pleasant. Burger was hot & so were the fries. The order was modified and correct. First fast place I’ve ever been to that you didn’t have to ask for ketchup packets. They were already in the bag. Major kudos to the GM & staff.“

“I had a great experience coming here. The staff was working hard, very polite and professional. When there was a problem with getting me what I paid for they accommodated with no issue which really made me feel appreciated. The guy who I'm assuming was the manager even checked on me while cleaning up around the seating area. If I'm ever staying at the pilot again I will gladly give them my money.“

“3 stars because my order was repeated at least 4 times and they still got my order wrong. I asked for no bacon on all sandwiches and all sandwiches had bacon except for 1. They had no lettuce for the sandwiches. However, they were really nice about it and apologetic so no complaints with customer service.“

“Sabrina is a sweetheart! My mom and I come every morning before starting our day. We always order the honey buddy chicken biscuit or switch it up and get the breakfast baconator. Sabrina is always up lifting when we see her. The smile is amazing and her service is always on point. She feels like family 🥰“

“Delicious and fresh Parmesan grilled chicken salad with crunchy fresh lettuce, cheese and chicken.
Great ceasar dressing. Really delicious and very filling for me. Enjoyed it tremendously. Looking fwd. To trying other salads soon. Bon appetit!“

“I went through the drive thru and ordered the $5 biggie bag plus a sugar cookie. All my items were in the bag and everything was served fresh and hot. The sugar cookie was a little bit over cooked but it still was a solid meal.
The service was nice and quick. Overall I would definitely come back to this location.“

“The only thing I do not like is they supper size your order so when you get up to the window that is when you find out it is costing $2 to $3 dollars more than what it on the board with all the items they have. It has happened twice now and I just pay and not make a issue, but next time I will tell them I want the regular food order that I ordered because I did not tell them to supper size the order. The second time that it happened is my car was full 6 people and it costed an extra $14.00 dollars. They are very sneaky. I am sure it is the owner telling them to do that, and he/she might even be splitting with them at the end of their shift.“

“Joel B at the Wendy’s in Concourse B was great!! He provided wonderful customer service with a smile!! He ensured my order was taken in a timely manner and the entire team worked hard and with a sense of urgency to get everyone served and on to their flights!! Thanks guys! Keep up the good work!!“

“First off my review is a lot overdue. I would like commend Trey for great customer service and phenomenal work ethic. It was like he was working both cooking and drive thru. He was delivering food in a timely manner with a nice attitude. In my time of coming to Wendy’s my sandwich never been that fresh…. It was steaming 😋 great job Trey. Keep up the good work.“

“Slow to take you order.But quick to make it and the remix drink machine is usually stock with all the flavors rearly is out. if you like remixes. Food standard fair for wendy's , but I go for the drink machine. Restaurant is clean 👌 every time i've dined there. While the drive 🚗 threw stays packed. The Restaurant is mosty empty so it's quiet space to be alone. Staff is friendly. They'll slow to take your order/ money. On the other hand they are ridiculously quick to send your food.“