Customers` Favorites
Customers` Favorites
“July 05, 2025 Greetings, This evening, I had the opportunity to celebrate my 40th birthday, and to mark the occasion, my partner and I chose to dine at a fine dining establishment in downtown Atlanta. Regrettably, after we visited your downtown Atlanta location, it became clear that my hope for an outstanding dining experience was unlikely to be met. Upon our arrival, we had to wait despite having made a reservation several hours earlier. Eventually, we were seated at a table no larger than a nightstand. I immediately observed that, unlike the other tables, the candle on ours was unlit. This should have served as an indication of the service to follow. Once seated, we were presented with the menu and asked for two sweet teas. Soon after, we placed our orders. After waiting twenty minutes, we realized that our drinks had been forgotten. We subsequently reminded our waitress that we had ordered two sweet iced teas. After an additional ten minutes, our drinks arrived. Fifteen minutes later, our food finally arrived. Upon its arrival, I noticed a sticky substance around the $75 steak I had ordered. After considerable effort to cut into it, I tasted the meat and found it to be overcooked—its flavor reminiscent of a meal unintentionally left on the grill by an intoxicated cook. It was unsatisfactory, and I requested a remake. At this point, we had spent over an hour at your restaurant, and the staff began cleaning up. Finally, around 12:05 a.m., the re-cooked steak was brought out. Although it was an improvement over the first, it still did not merit the price of $75. Given that my potatoes were cold and the minimal ice in my refilled iced tea had melted, I opted to forgo the steak altogether. My partner, who is more willing to accept mediocre service, encouraged me to take the steak back to the hotel, which led us to request a to-go box. Ten minutes later, we received a small cardboard box, barely big enough for my food. Further, we were not offered anything to carry the sauce in, utensils, or even a bag. Shortly after, we received our bill, which totaled approximately $195.00, excluding gratuity. At that moment, I was overwhelmed with emotion and informed my partner that I needed a few minutes outside to collect my thoughts. I found it challenging to rationalize $200 for a meal arguably valued at $20 and customer service worth $10. Despite my objections, my partner insisted on refraining from discussing this matter with a manager. He wanted to avoid any conflict on my birthday. While I appreciate his noble intentions, I possess a strong aversion to inequality in any form. The treatment we received in an establishment that professes luxury and exemplary customer service was inadequate and perhaps a sign of your treatment towards Minority LGBT customers. We deserved a better experience. Although my birthday weekend was great, this experience was horrible. I am genuinely disappointed with my visit to your Atlanta location. I would have had a more satisfying experience at a more casual establishment, such as Texas Roadhouse, for a fraction of the costû. Sincerely, Gregory A. Reid Jr. Brandon F. Williams“
Customers` Favorites
“Bones continues to set the bar in five star dining in the Atlanta Metro area.  Their entrées and table service are impeccable, timed just right for a perfect date night or family outing. And don't forget, cocktails, poured just right in the perfect glass every time.  This night we had the best fillet with complements, and couldn't stop enjoying the taste - savoring every bite.  The Bones staff is the epitome of professionalism in the hospitality service industry. Monroe was on his game this night and delivered a perfect date night service experience.“
Customers` Favorites
“High end extremely nice restaurant. You pay for what you get!“
Customers` Favorites
“Wife and kids decided to make reservations here for Father’s Day. Not our first time, and definitely not our last. Every time has been amazing, from drinks to food to service. We have enjoyed all of their sister restaurants over the years, but this is by far the best, certainly better than competitors in the area also. I see all these complaints about large parties and cannot compare as we have never tried to do a large group, but it is outstanding for 2 to 4 people.“
Customers` Favorites
“Fantastic food, atmosphere and service.“
Customers` Favorites
“I arrived before opening time and they welcomed me, and accommodated me!! Bob, the bartender was awesome!“
Customers` Favorites
“The entire experience was amazing. The food is so delicious that it will make you dance in your seat with joy. Coming from out of state, valet parking was much appreciated. Our waiter Tyler was so helpful and fun. A perfect date day trip and meal. ❣️“
Customers` Favorites
“We came to flee the monster hurricane baring down on Florida. We went here to eat after a 15 hour drive. The employees were so wonderful. They brought us free appetizer and a free desert because they cared. I highly recommend this restaurant for te food, service and atmosphere. Kudo's to all of them and thank you for your kindness. That's rare these days.“
Customers` Favorites
“Went for my boyfriends birthday, everything was absolutely perfect!! The phenomenal food and service were the best I’ve had in a while!!! The complimentary chocolate chip cookie and vanilla ice cream was an amazing way to end the meal. Evan helped provide a memorable experience for us!! Will definitely be back!!!!!“
Customers` Favorites
“Him:
- Vibes & Ambiance: 9, classy, quiet, well decorated
- Service: 8, pretty standard, nothing bad to say
- Food: 8.5, excellent steak
Her:
- Vibes & Ambiance: 9, well lit, sophisticated
- Service: 8.5, nice server, above average
- Food: 8.5, good quality, yummy, could have used a touch more seasoning on the baked potato“
Customers` Favorites
“Let the staff tell you about the things that aren’t on the menu! The creativity is outstanding, the flavor profiles will not disappoint you! 🥰This is now one of my favorite places to eat in Atlanta! We tried 3 different dessert.“
Customers` Favorites
“EVERYTHING was Amazing. Best steak house in America. Only thing that was better was the service !!“
Customers` Favorites
“When there for early VALENTINE'S night I was disappointed steaks were under cooked. Service was bad. Not worth the price we paid. Will not be going back.“
Customers` Favorites
“My new favorite date night restaurant! Great food, great atmosphere! Our server Henry was fantastic and very knowledgeable. Definitely recommend!“
Customers` Favorites
“The food was incredible as always. I took my boyfriend for his birthday and had made a special request for his dessert to have a candle and say happy birthday. Our waitress forgot to do it and when we mentioned something, she apologized but didn’t compensate us in any way. Then we left and she forgot to give us our leftovers so we had to run back. Considering how much i spent, that disappointed me.“
Customers` Favorites
“Dallas was amazing as was the wine and meal we ordered!“
Customers` Favorites
“Absolutely love it here. Went for random - old friends dinner gathering (awesome). that gave way to intimate anniversary dinner (perfect). It covers all occasions/sizes and now... we've booked my birthday dinner. Moody, yummy and awesome service!! Can't wait for July🎂.“
Customers` Favorites
“Very nice attentive waiter. Food was outstanding. Large portions.“
Customers` Favorites
“We receive a gift card every year for the past three. We live 170 miles away and look forward to visiting but have only visited once and it was amazing. Food and service both was outstanding and now with two years of gift cards we have got to get in there and probably bring the family.“
Customers` Favorites
“I just returned from Calgary, Alberta – the steak capital of Canada – and now I’m in Atlanta, Georgia, dining at LongHorn Steakhouse. Let me tell you, the experience was nothing short of magnificent.
The Outlaw Ribeye, cooked perfectly medium-rare, melted in my mouth. Every bite was tender, juicy, and bursting with flavor – absolutely top-notch. This steak rocks and left me beyond impressed.
LongHorn, you’ve won me over. I’ll be back 100%.“
Customers` Favorites
“A+ in every way!!! You won't find a better restaurant!“
Customers` Favorites
“We had a great time at Dantanna's. I ended up getting the filet and it was DIVINE. Our server Bree did a great job taking care of us and making us feel extremely welcomed during our dining experience. We will definitely be back! I would say this steak is top 5 of all steaks I've tried— great job to all!“
Customers` Favorites
“Sunday Funday !! Cornhole last week winners Team RTR !!!“
Customers` Favorites
“I love how the atmosphere felt very welcoming. I loved how there wasn't too many people there at all which was truly shocking. The wagyu meatballs were sooo delicious. If you're looking for a place to celebrate on an elegant level etc. this is definitely the place i would go to. Service was amazing as well.“
Customers` Favorites
“Hi, I just wanted to thank you and the entire staff for an amazing experience at Firebirds! Your staff truly made up for our previous visit and exceeded our expectations. From the moment we arrived, the service was top-notch, the entire experience especially all the staff was fantastic, and the food and drinks were outstanding. We're so grateful for the exceptional service and hospitality. Thank you again for a wonderful experience! We look forward to hosting our next family outing at your location.“
Customers` Favorites
“Victoria is great, good conversationalist and very knowledgeable about the menu etc. she’s a great addition to the team, the restaurant is as always first rate“
Customers` Favorites
“Great food, atmosphere and service!“
Customers` Favorites
“Awesome food great staff and nice location inside the embassy suites hotel. Full Bar also.“
Customers` Favorites
“Great experience! Our server, Ranii was amazing! She was really helpful with the menu , had a sweet personality, and kept up with everything at our table (food, drinks). We would honestly come back just to sit in her section again!! Thanks Ranii :)“
Customers` Favorites
“Longhorn has really reimagined itself into a faster, more casual and very dollar friendly spot. And the execution seems flawless. Incredibly well priced food that remains hot, fresh and delicious. The service was warm and attentive and the vibe was lively. So lively, in fact, there was a wait for a table for lunch. It seems this corporate titan has really got it figured out now. Well done Longhorn.“
Customers` Favorites
“The young lady that serve us did an amazing job it was 30 of us on a Sunday right after church... our wait was long but as soon as we sat down she was on it food came out in a timely fashion it was good they work together as a team she separated our check accurately she just did an amazing job. I cannot remember this young lady name, but she really did an amazing job so kudos to Longhorn.“
Customers` Favorites
“This was the best experience I’ve had at a longhorn. The food was perfection the service was fast and accurate. Andrew was polite and made sure we had everything we needed and that our food was cooked properly. The flavor of the food was amazing and steak was perfectly cooked. We will definitely be back to this location.“
Customers` Favorites
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“The Best Place in Atlanta“