Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Salad, Fast Food
Hours:
2972 Highway 247 Connector, GA-247CONN, Byron
(478) 654-2658
About Zaxby's
Customers' Favorites
Zaxby's Reviews
Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings
Cokes were flat - did not taste like coke the last 2 times we purchased them.
The Signature Club sandwich was fried so hard could not eat it - so wasted money on a meal - called back at 930 to tell them and had their phones forwarded - would not take any calls - never heard of a business doing that -
An the food was awesome..I'm passing through from Dallas and I must say"Zaxbys"are on my list of to go places when in town!!#THANKSZAXBY'S
An the food was awesome..I'm passing through from Dallas and I must say"Zaxbys"are on my list of to go places when in town!!#THANKSZAXBY'S
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Zaxby’s Chicken Fingers & Buffalo Wings offers a mix of experiences, from excellent service to some challenges with speed and accuracy. Several reviews highlight that the staff is friendly, kind, and attentive, with team members often checking in on customers and ensuring orders are correct. One location, in particular, is praised as the best Zaxby’s experienced, with genuinely warm greetings, perfect order accuracy, and a high level of care. Customers appreciate the consistent quality of food, which is hot, fresh, and made with extra sauces or special requests. The food options like grilled chicken with a house salad and veg egg rolls are enjoyed, and some mention that using sauces like sweet and spicy enhances their meals. The staff is described as productive, friendly, and helpful, with specific employees noted for their kindness and attentiveness.
However, some reviews point out issues with speed and accuracy, especially in the drive-thru, where wait times can exceed 30 minutes, causing customers to leave and be late for work. There are also concerns about the training process for new employees, with one account describing a young worker who was let go after only three days of training, despite her efforts and good intentions. Her tone of voice and handling of responsibilities like bathroom cleaning and upcharge procedures were misunderstood, leading to her early departure. Despite these setbacks, the overall experience at certain locations is highly positive, with many customers willing to return and even travel longer distances for the quality and service. This demonstrates that while the restaurant faces some operational challenges, especially with speed and training, it also delivers friendly service and good food that keeps customers coming back.