Starbucks in Cartersville

“They barely put any ice in my double blended cold brew. Also, my tall size seemed like it was in a kiddie size cup. The wait time seemed like forever behind one car, the girl informed me she was the only one making drinks and the drink she made for them didn’t like her. Thought maybe I was waiting for a huge DoorDash/uber eats order or something. Tipped $5 for one drink to get it like that . :-/ Love the location, but the service will make you want to drive to another 1 for better drinks.“

“I stopped at the Starbucks in Kroger to purchase a gift card for a birthday gift. The barrister who waited on me was professional, efficient, asked if I wanted additional items & said "thank you" upon completion of the transaction. (So many don't say "thank you" anymore & say "no problem," instead of you're welcome." I appreciated his manners.) I point out this server because upon an earlier visit to this location, another employee was working with him & I noticed then how condescending she was to him & corrected most of what he did. At the time, he looked defeated & discouraged. I was glad to see he was still there & doing his job well.“

“I think it's wonderful that this location hires mutes because it can be really hard to find good employment with a disability. It would be good if they had some way to signal that your coffee is done though, like maybe a bell or something that way you don't have to just wait and wait when your coffee was actually already done and sitting on the counter for some time.“

“Customer service is amazing! I was a frequent customer two years ago, until my work hours changed, and I hadn't been back since then. I stopped by again a week ago around 9AM. Carson, barista, not only remembered me, but also remembered what I always ordered two years ago (my usual order back then was a little unusual). HE MADE MY DAY!!! Pumpkin cream cold brew is my super star drink now. I've got to have at least three of those a week now.“