“This location just became my favorite!! not only are the drinks great but the customer service is amazing specifically Hailey and Chris!! I visited Sunday 7/30/26 at 8:57pm (they close at 9) I was fully expecting to be turned away because I mean come on they close in 3 minutes and they could’ve gave me the “ sorry we already shut everything down we can’t make any drinks” but instead I was greeted with the kindness and friendliness of Hailey and Chris seriously they were awesome and so kind and my drinks came out amazing. I was told the Chris actually doesn’t work at the hwy 5 location usually but that was his first day ever being there I really hope he switches to this location cause he was so kind and helpful talking my order And Hailey did a really great job making my drinks and was so sweet. 10/10 experience. This location has really stepped it up with customer service. Thank you again hailey and Chris and thanks for not hating me for coming in 3 minutes before closing and making my 4 drinks lol !“
“Before corporate greed sucks the joy from CUSTOMER SERVICE, and automate the experience, I want to give this location a shout out. The customer service was exceptional. The guy working the drive thru was not only polite and professional, he was extremely patient and helpful, both dying aspects of the customer service experience. He assisted me with using the app to pay. Another feature of the experience was that he thanked me for stopping by. That element of his service not only brightened my day, it made me feel truly appreciated. Unfortunately I didn't get his name but he was a slender, young Caucasian gentleman. He was the BEST!!!!“
“YES!!! FREAKING AMAZING!!ODALY and HADIA ARE THE DREAM TEAM! I’M NEVER GOING TO A STAND ALONE STARBUCKS AGAIN!! This is the BEST ONE!! Someone finally made my Dubai Matcha perfectly!! It’s literally obsession in a cup!! Thanks girls thanks for the best customer service. It was fast and made mine liking.!!“
“As a long time Hilton Honors member travelling for work, this has been one of the better properties I have stayed at. They give me maximum points. No tricks (like breakfast I thought was free but actually costed me a bunch of points). Good help from the staff. Very friendly.“